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Omdömen för Shield Total Insurance | Kundtjänstomdömen för https://www.feefo.com/reviews/shield-total-insurance | Feefo

Betrodd kund

Feefo-verifierat

2 years ago

The service and communication were very good. I reserve judgement the quality of the product.

Lindsey

Shield Total Insurance

2 years ago

Hi, Its great to hear our service and communication are very good. Thank you for taking the time to review your recent experience. Kindest regards, The Shield Total Insurance Team

Produktomdömen

Köpdatum: 27/07/2023

0

KR

Kevin Roberts

Feefo-verifierat

stoke-on-trent

2 years ago

Vad Kevin Roberts sa om Shield Total Insurance:

good value

got my quote n called to renew insurance, easy to arrange n was done quickly

Lindsey

Shield Total Insurance

2 years ago

Hi Kevin, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal was a quick and easy to process. Kindest regards, The Shield Total Insurance Team

Produktomdömen

Köpdatum: 27/07/2023

0

Betrodd kund

Feefo-verifierat

2 years ago

Confusing communications

I spoke to you and renewed the cover and still I received an email and a text saying I had no cover. I had to them call again to clarify if I was covered. Also the insurance is u see a different...

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Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. My apologies for any miscommunication received . We are always working on improving our services and your feedback is muchly appreciated Kindest Regards, The Shield Total Insurance Team

Produktomdömen

Köpdatum: 25/07/2023

0

MI

Mr Paul Ibbotson

Feefo-verifierat

2 years ago

Vad Mr Paul Ibbotson sa om Shield Total Insurance:

Very good service

Very professional great price always easy to get in touch with them very happy with the service i receive will continue to use this company

Lindsey

Shield Total Insurance

2 years ago

Hi Paul, Thank you for taking the time to review your recent experience. It's great to hear your are very happy with our service, and that our process is always easy and professional. Kindest regards, The Shield Total Insurance Team

Produktomdömen

Köpdatum: 23/06/2023

0

MR

Mrs Linda Rowson

Feefo-verifierat

2 years ago

Vad Mrs Linda Rowson sa om Shield Total Insurance:

Easy to work with

Easy to renew and arrange payment over the year. Shame about the office hours could do with a later evening even once a week.

Lindsey

Shield Total Insurance

2 years ago

Hi Linda, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal was easy to arrange. I can confirm our representatives are available to outbound customers Tuesday to Thursday until 1830, should you require to renew your policy at a later time next year. Kindest regards, The Shield Total Insurance Team

Produktomdömen

Köpdatum: 21/07/2023

0

Betrodd kund

Feefo-verifierat

2 years ago

I was recommended to use Shield when I first bought my Campervan. I have always continued to use them - finding them competitive with excellent customer service.

Lindsey

Shield Total Insurance

2 years ago

Hi, It’s great to hear that you would recommend Shield and our representatives provide an excellent customer service. Thank you for taking the time to review your recent experience Kindest regards, The Shield Total Insurance Team

Produktomdömen

Köpdatum: 18/06/2023

0

Betrodd kund

Feefo-verifierat

2 years ago

Friendly

Coped nicely when my email provider failed

Lindsey

Shield Total Insurance

2 years ago

Hi, It’s great to hear our representatives were able to resolve any issues swiftly. Thank you for taking the time to review your recent experience Kindest regards, The Shield Total Insurance Team

Produktomdömen

Köpdatum: 12/07/2023

0

MJ

Mr LESLIE James

Feefo-verifierat

2 years ago

Vad Mr LESLIE James sa om Shield Total Insurance:

very good and easy to understand any changes in the policy

Lindsey

Shield Total Insurance

2 years ago

Hi Leslie, Thank you for taking the time to review your recent experience. It’s great to hear you received a good service when making changes to your policy. Kindest regards, The Shield Total Insurance Team

Produktomdömen

Lindsey

Shield Total Insurance

2 years ago

Hi Leslie, I am sorry to hear that your premiums have increased. We do our best to find our customers our most competitive rates whilst maintaining your demands and needs. Your feedback is greatly appreciated and will be shared with the relevant business areas to support any required improvements, Kindest regards, The Club Care Team The Shield Total Insurance Team

Köpdatum: 07/06/2023

0

Betrodd kund

Feefo-verifierat

2 years ago

I have been with Shield for what must be 20 years. That says it all.

I have been with Shield for what must be 20 years. That says it all. I have never felt my premiums were increased to give discounts to new customers. Again that says a lot.

Lindsey

Shield Total Insurance

2 years ago

Hi, It’s great to hear feedback from a long standing customer. Thank you for being valued customer. Kindest regards, The Shield Total Insurance Team

Produktomdömen

Köpdatum: 06/06/2023

0

ME

maureen E

Feefo-verifierat

Stratford upon Avon

2 years ago

Vad maureen E sa om Shield Total Insurance:

Spot On

First class service. No problems whatsoever

Lindsey

Shield Total Insurance

2 years ago

Hi Maureen, It is fantastic to hear we provide a first class service. Thank you for providing your feedback. Kindest regards, The Shield Total Insurance Team

Produktomdömen

Köpdatum: 31/05/2023

0

Shield Total Insurance Omdömen

Trailer TentFler omdömen om denna produkt (19)Visa produktwebbplatsHow on earth can I rate the quality of an insurance policy until I try to use it?

MotorhomeFler omdömen om denna produkt (84)Visa produktwebbplatscaller spent time telling me about the breakdown cover n then said that it couldn't be offered as my van is over 29 years old, bit of a waste of time telling me

TrailerFler omdömen om denna produkt (41)Visa produktwebbplatsAs above but now 2 star not 3 because you’ve asked me twice which is annoying

Leisure HomeFler omdömen om denna produkt (141)Visa produktwebbplatsVery good price and great service

TrailerFler omdömen om denna produkt (41)Visa produktwebbplatsHappy with insurance and having a back up.

MotorhomeFler omdömen om denna produkt (84)Visa produktwebbplatsGood - nice to be able to speak to a human

TrailerFler omdömen om denna produkt (41)Visa produktwebbplatsValue for money for a basic trailer

Leisure HomeFler omdömen om denna produkt (141)Visa produktwebbplatsHas gone up to much this year

MotorhomeFler omdömen om denna produkt (84)Visa produktwebbplatsEXCELLENT BUT TO BE HONEST THESE SURVEYS IRRITATE ME.

Leisure HomeFler omdömen om denna produkt (141)Visa produktwebbplatsfirst class efficient service...

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