Buba was a very good rep
Plane was cramped with narrow aisle and queues for the two loos
Staff nicer on return flight
On way out make steward came across as a bit of a bully
Produktomdömen
Sara
The Gambia Experience
5 months ago
Thank you for taking the time to write to us and we hope you enjoyed the lovely facilities and location of the Ocean Bay. As many guests now choose the hotel's all-inclusive option, the cost of individual meals may appear less competitive, although we hope you enjoyed your meals in the local area around Cape Point.
Köpdatum: 02/12/2025
0
Dela
Betrodd kund
Feefo-verifierat
5 months ago
Produktomdömen
Sara
The Gambia Experience
5 months ago
We appreciate the 5-stars for our unique Mandina Lodges, thank you!
What a lovely review, Mrs Phillipps! We appreciate you taking the time to offer such detailed and helpful observations about all the facilities at the Kombo and for your kind words about the wonderful staff. We very much hope to welcome you back there soon.
Köpdatum: 02/12/2025
0
Dela
MR
Mr Robin
Feefo-verifierat
GMB
5 months ago
Vad Mr Robin sa om The Gambia Experience:
Gambia experience was very good but again, the flight was terrible
Excellent service. Staff friendly and efficient.
Restaurant staff at breakfast really good.
Produktomdömen
Sara
The Gambia Experience
5 months ago
We're very happy to hear the hotel lived up to expectations and you are quite right about the beach, it is one of the best in the country. We also note your comments about the airline and are working closely with them to iron out any onboard service issue, so thank you for taking the time to let us know.
Very good. The room service was excellent. The Rep service was very good - As i was on my own he helped me a lot on my last day and at the airport. The Recption staff were also very helpful and...
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Produktomdömen
Sara
The Gambia Experience
5 months ago
We're so glad you found all the key aspects of a good holiday at the Ocean Bay - and that you had the bonus of being able to swim in the sea! Thank you for the 5 star review!
Cape Point is indeed a lovely location and we're glad you enjoyed the food and gardens. We also appreciate the kind words about the staff - we know what a positive difference they can make to the overall enjoyment of a holiday.
Köpdatum: 18/11/2025
0
Dela
Betrodd kund
Feefo-verifierat
5 months ago
All the staff treated us very well and helpful to member with mobility issues. In the restaurant her food was brought to the table for her. AA staff very friendly.
Produktomdömen
Sara
The Gambia Experience
5 months ago
Thank you for the positive feedback, it's especially nice to hear that you had the friendly and professional support you needed for your group member with mobility issues.
Köpdatum: 15/11/2025
0
Dela
MA
Mr Annable
Feefo-verifierat
5 months ago
Produktomdömen
Sara
The Gambia Experience
5 months ago
Nice gardens can be so therapeutic, we're glad you enjoyed the grounds and facilities at The Kairaba.
The Gambia Experience have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
The Gambia Experience have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.