Easy to book and a good Representative in Santa Maria. BUT, should not have wild dogs roaming on the beach of a 4 star hotel. Also, rogue taxi driver conned me into believing that he was my...
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Sara Dobak
The Cape Verde Experience
2 years ago
We hope you enjoyed your holiday overall, Mr Monaghan, due to the hotel's beachfront location and proximity to the main town. It's a shame you felt the hotel was lacking as a 4-grade property, although I should add, our grading isn't meant to reflect the international star-rating system we're all familiar with. Instead, it's based on Cape Verde's own national grading process, which takes into account the islands' overall amenities and facilities.
Excellent communication. All went just as described.
Not a hitch . Would definitely recommend for peace of mind.
Produktomdömen
Sara Dobak
The Cape Verde Experience
2 years ago
This is such lovely feedback, thank you. My favourite part is the 'just perfect for us' comment - finding the right hotel 'fit' is so important for a great holiday and I'm delighted you have found yours in the Royal Horizons Boa Vista.
were very friendly, and helpful. Advised me after booking that the hotel i had booked, The Iberostar Boa Vista had changed hands and did i want to change my booking.I decided to stay with original...
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Sara Dobak
The Cape Verde Experience
2 years ago
Thank you for your comments. We do realise that for many previous guests at the former Iberostar Boa Vista, the style of the new management may not appeal as much as before and it's a pity you found the entertainment geared mainly towards the Italian market. Following a recent visit by one of our UK managers, we do know there are two entertainment teams, one of which speaks English - and there are also signs in English, so I'm sorry if this wasn't apparent during your stay. Nonetheless, we appreciate you taking the time to forward your observations and I hope you did enjoy your holiday in Cape Verde overall.
Thank you for taking the time to comment, Mr Keevil, it's very useful for us to hear your thoughts, especially as you are such a regular guest. Menus are relatively easy to adjust and improve, so we will pass this feedback on to the hotel for consideration.
Helpful, and friendly, always at the end of the phone when needed.
However....we are very unhappy with the amount of money this holiday cost us (£4,890 for one week). Some of this was due to the...
As a specialist operator we are proud of our 26 years’ experience in West Africa, and we believe we can offer the best range of holidays to the Cape Verde.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
As a specialist operator we are proud of our 26 years’ experience in West Africa, and we believe we can offer the best range of holidays to the Cape Verde.
