This is a first time order from Scientifics Direct; the turn around time was excellent and, although I don't have a review from my grandson yet, he was most excitied to begin the assembling process...
Good day, We are sorry to hear this, please give our customer service a call at 800-818-4955. They will be more than happy to remedy this problem for you.
**** poor follow up on my order. i understand it was bad weather nationwide but no one has contacted me with up dates on my order. which was suppose to be delivered 12/23 and it is the 27th now and...
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Beth Czerwonka
Scientifics Direct Inc
3 years ago
Good afternoon,
My apologies for the inconvenience of the late arrival of your products. I see that the order was placed on 12/21 at 9:24 pm with expedited shipping. Because we were unable to fulfill the expedited shipping a refund of the expedited shipping was given based on our current situation with the weather here in Buffalo where we are located. Your order was shipped out as promised on 12/22 and I currently see that the package was delivered today at 12:35 pm. Again, my apologies for the inconvenience as we were working against the current weather situation.
Sincerely,
Beth C
Customer Service Manager
Good day, we're sorry to hear you received these broken. Please give our customer service a call at 800-818-4955, and they will be happy to issue a refund or send a replacement for you.
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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
