Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Santa Claus Trips Recensioner

Visar alla 1,403 omdömen

Betrodd kund

Feefo-verifierat

3 months ago

They are ok

Lots of emails, hard sell and not easy to follow the quotes.

Miss Williams

Feefo-verifierat

3 months ago

Vad Miss Williams sa om Santa Claus Trips:

Excellent service

Ashley Logan was absolutely amazing nothing was too much answered all my enquiries so quick sent so many options just amazing customer service and we are so excited to attend Lapland for the first...

Läs mer

Paula Hume

Santa Claus Trips

2 months ago

Dear Miss Williams We are delighted to hear about your positive experience with Ashley and that she assisted you with your enquiries so efficiently. It's great to know that you're feeling excited about your first trip to Lapland with your little one. Thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mrs Allen

Feefo-verifierat

3 months ago

Paula Hume

Santa Claus Trips

2 months ago

Good Afternoon Thank you for awarding Santa Claus Trips 5 stars for our service. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Miss Pearce

Feefo-verifierat

GBR

3 months ago

Vad Miss Pearce sa om Santa Claus Trips:

Great booking experience

The agent I spoke to was warm, friendly and gave me great service, calling me back straight away when I got disconnected. She gave what I felt was a really honest review of her experience of the trip...

Läs mer

Paula Hume

Santa Claus Trips

3 months ago

Dear Mrs Pearce Thank you for sharing your review of our service. It's wonderful to know that your agent provided a warm, friendly, and efficient service, and we appreciate you highlighting their helpfulness. Thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mrs Bennett

Feefo-verifierat

AUS

3 months ago

Vad Mrs Bennett sa om Santa Claus Trips:

Amazing service

Paula Hume

Santa Claus Trips

3 months ago

Dear Mrs Bennett Thank you for taking the time to share your positive feedback. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Betrodd kund

Feefo-verifierat

3 months ago

Visit to see Santa in Lapland

Janice was very professional friendly helpful using all her experience so much help and guidance was given. Janice tried to find the best holiday for our needs

Paula Hume

Santa Claus Trips

3 months ago

Good Afternoon We are delighted to hear about your positive experience with Janice. It's wonderful to know that her professionalism, friendliness, and expertise were so helpful in finding the best holiday for your needs and we appreciate you taking the time to share your feedback. Kind Regards Paula HumeLapland Sales Coordinator Santa Claus Trips

Betrodd kund

Feefo-verifierat

4 months ago

Very helpful staff

Booking was very easy and Samantha checked multiple trip types for us and even found one for our preferred location that was not on the website. All our questions were answered in detail and quickly!

Paula Hume

Santa Claus Trips

3 months ago

Good Afternoon We are so pleased to hear that you had such a positive experience booking with us. It's good to know that Samantha was able to assist you so thoroughly and efficiently, finding the perfect trip for your preferred location. We appreciate you taking the time to share your feedback and thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Miss Hannah

Feefo-verifierat

4 months ago

Vad Miss Hannah sa om Santa Claus Trips:

Great service!

After being put in touch with Janice via Rhiannon, I received great service and communication. I was offered various options of trip and also had phone calls with Janice to discuss my options and she...

Läs mer

Paula Hume

Santa Claus Trips

3 months ago

Dear Miss Hannah We are delighted you received great service and communication from Janice. It's good to hear she was able to offer you various trip options and answer all your questions. I am also glad that her personal experience with the destination was helpful in your decision-making process. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Miss Grace

Feefo-verifierat

GBR

4 months ago

Vad Miss Grace sa om Santa Claus Trips:

Great service

Very informative. Andrew answered every question I had about the booking and the trip.

Paula Hume

Santa Claus Trips

3 months ago

Dear Miss Grace We are so pleased to hear that you found your experience with Andrew to be very informative and that he was able to answer all of your questions regarding your booking and trip. We appreciate you taking the time to share your positive feedback. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mrs Dell

Feefo-verifierat

GBR

4 months ago

Vad Mrs Dell sa om Santa Claus Trips:

It was a happy jolly experience booking with Santa Clause trip.

From the emailed quote to booking the trip I found the process easy and hassle free. The phone call to your agent Samantha was a very positive experience. She was helpful, friendly, jolly,...

Läs mer

Paula Hume

Santa Claus Trips

3 months ago

Dear Mrs Dell We are so pleased to hear that you found the process from emailed quote to booking your trip easy and hassle-free. It's wonderful to know that your phone call with Samantha was a positive experience and that she was able to assist you in such a friendly and helpful manner. We understand how important it is to feel comfortable and supported when booking a special holiday, especially one that has been long-awaited. Thank you for sharing your kind words and thank you for choosing Santa Claus Trips.. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips