Run4It Omdömen

Brilliant, we're delighted you're happy with the service and guidance received from Kaden We’re pleased you got acquainted with different shoes through our +runlab analysis process and found shoes to fit your needs! Glad to hear you are enjoying your new Saucony's!

Brilliant, we're delighted you're happy with the service and guidance received from Kaden. We’re pleased you got acquainted with different shoes through our +runlab analysis process and found shoes to fit your needs! So pleased to hear you are enjoying your new Mizuno's!

Thank you for your kind review.

Hi Kenneth, thank you for your query. We can see from the order the parcel was delivered to you four days after purchase. Upon the item being collected by our courier a shipment email was sent to you with the tracking code. The tracking code can be followed on the Royal Mail tracking site so you have an estimation of when the parcel is going to be delivered. We are sorry that you have been left disappointed in the service you received. Many thanks.

Hi, From your latest reply, it looks as though you are leaving a customer review for us (Run4It) that relates to your experience with a different company (Dash4It). As a recap, you received a review request as you purchased a VÅGA cap from us on the 25th June 2026. We dispatched your cap to you on 26th of June, and Royal Mail tracking shows this as being delivered on the 29th of June. You left a product review for the cap, and you mention the word 'cap' on three occassions in that review. In your customer service review, you refer to 'maps' on a couple of occasions. We do not sell maps, and - when we first replied to your review - we should probaly have queried why maps were mentioned in your customer service review. In your reply to Donna's reply, you have included the contents emails you received from a company called Dash4It. As you can see from the contact details in the email signature of one of the emails from Dash4It, this communication is definitely not from Run4It. When we looked at who Dash4It are, we can see they are a company who specialises in selling maps. We can see the similarities between the company names of Run4It and Dash4It, and we believe you have made a simple mistake by reviewing Dash4It in response to a review request from us (Run4It). However, in regard to the comment you made about Donna O'Neill's response and the comment you made about the honesty of our response, we respectfully and politely request that you notify Feefo of your error and amend your customer service review. We understand that mistakes happen, but copying and pasting a communication from a company that is nothing to do with us, and including it in - and using it as a basis for - a review of our business is damaging - especially when the initial customer service review does not reflect the reality of the product delivery service we provided you with. If anything in this reply is inaccurate, please send an email to contact@run4it.com to explain what is considered to be incorrect. Thanks, Hamish

Thanks for your review. We're very pleased you're happy with the service and guidance provided by Kaden in Aberdeen, and found shoes to match your needs!

Thanks for your kind review. We're very pleased you're happy with the service and level of attention provided by our team in Dundee!

Thanks for your kind review. It was Scott (our Aberdeen Shop Manager) who helped you - we're delighted to hear you're happy with the service and guidance received, and are getting on well with your new New Balance!

We’re delighted to hear you are happy with our online service. Thank you for your kind review.

Hi, thank you for taking the time to leave, the positive and kind feedback is greatly appreciated. We have sent you a separate email to gather more information of your last visit. Many thanks

We're happy to hear you had a good visit and found shoes to fit the bill!

Great to hear you're pleased with our online service. Thanks for your review!