The service provided was very good.The goods were delivered quickly and in good condition.Unfortunately the colour of the scarf was darker than it was thought to be when ordering it online and it was...
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Lucy
Royal Academy of Arts
10 years ago
Thank you very much for supplying all your feedback, and we apologise that the colour was not as shown.
You have now been refunded in full, and we will be checking the colour of this item now to ensure it is completely accurate.
Please do get in touch with any further questions or feedback, as it is very much appreciated. You can reach us by emailing mailorder@royalacademy.org.uk or phoning 0800 634 6341.
The website was easy to navigate and order from. The products arrived within 2 days and the quality is excellent. I am very pleased with my purchase and the price I paid for them.
Shopping with us directly supports the Royal Academy. This allows us to continue our internationally-acclaimed exhibition programme, run the RA Schools and be an independent charity with no public funding. Many of our products feature the work of Royal Academicians, are exclusive to the Royal Academy and champion emerging designers.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Shopping with us directly supports the Royal Academy. This allows us to continue our internationally-acclaimed exhibition programme, run the RA Schools and be an independent charity with no public funding. Many of our products feature the work of Royal Academicians, are exclusive to the Royal Academy and champion emerging designers.
You have now been refunded in full, and we will be checking the colour of this item now to ensure it is completely accurate.
Please do get in touch with any further questions or feedback, as it is very much appreciated. You can reach us by emailing mailorder@royalacademy.org.uk or phoning 0800 634 6341.