Thank you for your 5-star review. We're delighted to hear that you had a positive experience with ROL Cruise. We look forward to assisting you again with your future travel plans.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
0
Dela
Betrodd kund
Feefo-verifierat
1 month ago
ROL
People are knowledgeable, professional and friendly
Megan Hammond
ROL Cruise
1 month ago
Thank you for your review. We're delighted to hear you found our team knowledgeable, professional and friendly. Providing exceptional service is always our aim, and it's wonderful to receive such positive feedback.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
0
Dela
Betrodd kund
Feefo-verifierat
1 month ago
Great People to book your trip with.
Always easy to book with ROL
Polite helpful not pushy.
This is the 3rd time i have booked with them and i had cruise miles to use which were honoured with no problem.
Will definatley reccomend to...
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Megan Hammond
ROL Cruise
1 month ago
Thank you for your wonderful review and for choosing to book with ROL Cruise for the third time. We are delighted to hear that you found our team polite, helpful and never pushy, and that redeeming your Cruise Miles was a smooth and hassle-free experience. Your recommendation means a great deal to us, and we truly appreciate your continued loyalty and support.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
0
Dela
Betrodd kund
Feefo-verifierat
1 month ago
Professional, strong customer focus, attentive and timely delivery with good product knowledge.
Megan Hammond
ROL Cruise
1 month ago
Thank you for your wonderful feedback. We're delighted to hear that you found our team professional, attentive, and strongly focused on delivering excellent customer service. It's especially rewarding to know that our product knowledge helped provide the guidance and support you were looking for. We truly appreciate your comments and look forward to assisting you again in the future.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
0
Dela
DS
Diana Singleton
Feefo-verifierat
GBR
1 month ago
Vad Diana Singleton sa om ROL Cruise:
All change
Change of plan because of Danube uncertain. Booking changed very efficiently
Megan Hammond
ROL Cruise
1 month ago
Thank you for your review. We are pleased to hear that, despite the uncertainty surrounding the Danube, your booking was changed quickly and efficiently. Our team always aims to make any adjustments as smooth and stress-free as possible, and we are delighted that this was reflected in your experience.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
0
Dela
SK
Sandra King
Feefo-verifierat
GBR
1 month ago
Vad Sandra King sa om ROL Cruise:
Very helpful and knowledgeable representative
Megan Hammond
ROL Cruise
1 month ago
Thank you for your kind review. We are delighted to hear that you found our representative helpful and knowledgeable. We hope you are looking forward to your holiday.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
0
Dela
IP
Ivan Pritchett
Feefo-verifierat
GBR
1 month ago
Vad Ivan Pritchett sa om ROL Cruise:
excellent service very quick and easy
Megan Hammond
ROL Cruise
1 month ago
Thank you for your wonderful feedback. We are delighted to hear that you found our service excellent and that the process was quick and easy. We hope you are looking forward to your next holiday.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
0
Dela
Betrodd kund
Feefo-verifierat
1 month ago
Efficient and helpful
Megan Hammond
ROL Cruise
1 month ago
Thank you for your review. We're pleased to hear you found our team efficient and helpful. We appreciate your feedback and look forward to assisting you again in the future.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
0
Dela
SU
Susan
Feefo-verifierat
GBR
2 months ago
Vad Susan sa om ROL Cruise:
Great travel agent!
ROL is an excellent company. They respond to emails quickly, and there are sufficient staff to answer the phones within a reasonable amount of time.
All the staff I’ve dealt with are polite, friendly...
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Megan Hammond
ROL Cruise
2 months ago
Thank you for your wonderful review. We're delighted to hear that you've consistently received polite, friendly and efficient service from our team. It's fantastic to know that your arrangements have always been handled smoothly and that you value the support and communication we provide throughout the booking process.
We hope you are looking forward to your next holiday.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
0
Dela
Betrodd kund
Feefo-verifierat
2 months ago
No question a problem
Helpful staff. All questions answered. When I asked about gluten free diet he wasn’t 100 percentage sure but found the answer very quickly.
Megan Hammond
ROL Cruise
2 months ago
Thank you for your lovely review. We're delighted to hear that our team was so helpful and able to answer all your questions, ensuring you had the information you needed. We're pleased that your experience with us was such a positive one.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.