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ROL Cruise Recensioner

Visar alla 25,695 omdömen

Malcolm Vallance

Feefo-verifierat

GBR

9 months ago

Vad Malcolm Vallance sa om ROL Cruise:

Very DISAPPOINTED a lesson learnt the hard was in booking a cruise

Good Customer service on the phone.to book my INSIDE Cabin. However I was gutted that next day on the Hurtigen WEBSITE I could have booked an OUTSIDE Cabing for just couple £ more under this current...

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Megan Hammond

ROL Cruise

9 months ago

Thank you for your review. A member of our reservations team has tried to contact you regarding this. Please contact our reservations team at your earliest convenience. Kind regards, the ROL Cruise Team

Betrodd kund

Feefo-verifierat

9 months ago

Very profesional service

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that you find our agents very professional. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Betrodd kund

Feefo-verifierat

9 months ago

ROL

Excellent, efficient service from Darren. Unhurried and helpful. We've always had very positive experiences with ROL.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are delighted to hear that you found Darren excellent, efficient and helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Betrodd kund

Feefo-verifierat

9 months ago

Would use again

Service was excellent.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that the service was excellent. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Betrodd kund

Feefo-verifierat

9 months ago

Everyone is always very helpful

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are thrilled to hear that you find our agents very helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Betrodd kund

Feefo-verifierat

9 months ago

A SPRING TREAT

simply open information on questions that you ask, in a friendly manor. But correct. Quick to respond with confirmation by email. ROL in the past when one had a problem solved it so that both sides...

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Megan Hammond

ROL Cruise

9 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted to hear that you find our agents friendly and quick. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pamela Neave

Feefo-verifierat

GBR

9 months ago

Vad Pamela Neave sa om ROL Cruise:

Brilliant Service yet again.

The service we received from ROL was once again excellent, when they say ‘we will call back’ you can rely on them that they will actually call you back, unlike many companies. They are always...

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Megan Hammond

ROL Cruise

9 months ago

Thank you for your amazing review, we hope you are looking forward to your holiday. We are delighted that you would recommend us and that you find our agents polite and friendly. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Betrodd kund

Feefo-verifierat

9 months ago

Great products

Ollie very patient helpful and knowledgeable

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are delighted to hear that you found Ollie very patient, helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Nigel Pulver

Feefo-verifierat

9 months ago

Vad Nigel Pulver sa om ROL Cruise:

Very helpful and informative.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are so pleased to hear that the agent was very helpful and informative. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Betrodd kund

Feefo-verifierat

9 months ago

Excellent service and very pleasant customer experience.

Easy to contact, very pleasant and extremely helpful young lady called Jessica. Everything was explained thoroughly throughout our conversation and we were left with the feeling of being looked...

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Megan Hammond

ROL Cruise

9 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted that you would recommend us and that you found the agent very pleasant and helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team