Great customer service - very helpful and knowledgeable.
Megan Hammond
ROL Cruise
8 months ago
Thank you for your review, we are pleased to hear that you find our agents very helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Dela
Betrodd kund
Feefo-verifierat
8 months ago
Wouldn’t go anywhere else
Wouldn’t go anywhere else , always helpful from booking to receiving tickets. Prices always matched with any other offers available.
Megan Hammond
ROL Cruise
8 months ago
Thank you for your review, we are so pleased to hear that you find our agents helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Dela
AH
Anthony Hill-Harding
Feefo-verifierat
GBR
8 months ago
Vad Anthony Hill-Harding sa om ROL Cruise:
Excellent service
I spoke to Jasmine and Georgia. They were both extremely helpful. I had a query about train times, stations and flight times and they contacted Hurtigruten and got me all the necessary timings. They...
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Megan Hammond
ROL Cruise
8 months ago
Thank you for your amazing review, we are delighted to hear that Jasmine and Georgia were able to assist with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Dela
Betrodd kund
Feefo-verifierat
8 months ago
Happy Customer
Always fast, efficient and friendly service!
Megan Hammond
ROL Cruise
8 months ago
Thank you for your review, we are delighted to hear that our agents provided fast, efficient and friendly service. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Dela
PM
Patricia McGarva
Feefo-verifierat
GBR
8 months ago
Vad Patricia McGarva sa om ROL Cruise:
Always helpful and efficient.
Polite, helpful and considerate.
Megan Hammond
ROL Cruise
8 months ago
Thank you for your review, we are pleased to hear that the agent was polote, helpful and efficient. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Dela
PW
Paula Walkling
Feefo-verifierat
GBR
8 months ago
Vad Paula Walkling sa om ROL Cruise:
Always a great experience
We use ROL a lot, as the service us always tiptop, and they value customer loyalty.
Megan Hammond
ROL Cruise
8 months ago
Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Dela
Betrodd kund
Feefo-verifierat
8 months ago
Great service
Jasmine explained everything very well and was able to log in to my account and add the discount accrued.
Megan Hammond
ROL Cruise
8 months ago
Thank you for your review, we are so pleased to hear that Jasmine was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Dela
Betrodd kund
Feefo-verifierat
8 months ago
Billy succeeds again.
Another "spur of the moment" decision to ring Billy (Rusbridge) to enquire about the Uniworld Ganges river cruise as recently seen on Channel 5 with Jane Mcdonald as I had received an email offering...
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Megan Hammond
ROL Cruise
8 months ago
Thank you for your amazing review, we are so pleased that you book regularly with us and that Billy was able to assist with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Dela
JG
Janet Gayton
Feefo-verifierat
GBR
8 months ago
Vad Janet Gayton sa om ROL Cruise:
Prompt & efficient service
Prompt answering and then Edwin was able to book my cruise and answer all my queries
Megan Hammond
ROL Cruise
8 months ago
Thank you for your review, we are so pleased to hear that the agent provided prompt and efficient service. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Dela
VC
Valerie Coward
Feefo-verifierat
GBR
8 months ago
Vad Valerie Coward sa om ROL Cruise:
Very helpful
Our request was dealt with very efficiently by Kelly. She was very helpful and friendly.
Megan Hammond
ROL Cruise
8 months ago
Thank you for your review, we are delighted to hear that Kelly was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.