Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Omdömen för Rointe UK | Kundtjänstomdömen för https://www.feefo.com/reviews/rointe | Feefo

Betrodd kund

1 year ago

Köpdatum: 28/03/2024

Rointe 80 litre electric direct hot water heater

I ordered through a Rointe partner electrical supplier (Rexel Ltd, Dundee), cannot order direct from Rointe, but both are easily contactable over the phone and helpful when required. I collected my...

Läs alla

Customer Service

Rointe UK

1 year ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Produktomdömen

Customer Service

Rointe UK

1 year ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. We will take your comment into account when making future images making it clear that the tube will be visible after installation. Have a nice day!

0

Betrodd kund

1 year ago

Köpdatum: 03/04/2024

25

The WhatsApp Customer Service is quick to respond but still overall the product is difficult to programme and we are having to ask for professional help. Please try and simplify instructions.

Customer Service

Rointe UK

1 year ago

Thank you so much ! We appreciate you sharing with us your experience with our products and services. We'll take into account your experience to keep improving our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Produktomdömen

0

PJ

pjohnston382

1 year ago

Köpdatum: 02/04/2024

Vad pjohnston382 sa om Rointe UK:

Wonderful purchase. Would recommend

Customer Service

Rointe UK

1 year ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Produktomdömen

0

Betrodd kund

1 year ago

Köpdatum: 09/03/2024

Definitely not a smart timer or ECO product. Very Dumb product

Not a smart timer. The settings are tricky so contacted customer support. They have confirmed that you cannot set the timer to any time that you want, it can only switch on and off on the hour. I...

Läs alla

Customer Service

Rointe UK

1 year ago

Good afternoon. I am sorry that you are not satisfied with the way our radiators work and that they can only be programmed by the hour. Rointe cannot offer you a solution to this, I am sorry. Your opinion is very important to us, which is why we take into account this possibility of an adjustment in non-precise times for future developments. If you have any further comments, please send them to gestionqos@rointe.com

Betrodd kund

1 year ago

Being able to program a heater by the minute or hour is not 'non-precise times' every other thermostat in my house (Infra-red mirrors - Electric Underfloor) are all programmable to the exact times I want.. There are other radiators on the market that do have proper smart systems/timer so you can set them up to work efficiently and help reduce costs. REGRET buying the Rointe. I am about to order 5 radiators from a supplier that understands how to build an efficient system.

Produktomdömen

Customer Service

Rointe UK

1 year ago

Good afternoon. I am sorry that you are not satisfied with the way our radiators work and that they can only be programmed by the hour. Rointe cannot offer you a solution to this, I am sorry. Your opinion is very important to us, which is why we take into account this possibility of an adjustment in non-precise times for future developments. If you have any further comments, please send them to gestionqos@rointe.com

Betrodd kund

1 year ago

Terrible

1

ST

stewarttennant

1 year ago

Köpdatum: 13/03/2024

Vad stewarttennant sa om Rointe UK:

Bathroom towel rail

Excellent quality with good instructions and easy warranty registration

Customer Service

Rointe UK

1 year ago

Hello! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Produktomdömen

0

VE

veronicajeanthomas

1 year ago

Köpdatum: 13/03/2024

Vad veronicajeanthomas sa om Rointe UK:

Fast efficient heat fully controlable with the wifi, would certainly recomm

Efficient and helpful,

Customer Service

Rointe UK

1 year ago

Hello Veronica, we appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Produktomdömen

0

DA

daveryland

1 year ago

Köpdatum: 06/03/2024

Vad daveryland sa om Rointe UK:

Excellent

Excellent product and service from Rointe.

Customer Service

Rointe UK

1 year ago

Thank you very much for your review! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Thank you!

Produktomdömen

0

Betrodd kund

1 year ago

Köpdatum: 25/02/2024

Quality looks excellent

Purchased through local retailer, excellent service

Customer Service

Rointe UK

1 year ago

Thank you very much for your review! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Thank you!

Produktomdömen

0

Betrodd kund

1 year ago

Köpdatum: 19/02/2024

Bought from heater shop. Less than 24 hours from purchase it was at our home.

Customer Service

Rointe UK

1 year ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Thank you!

Produktomdömen

0

Betrodd kund

1 year ago

Köpdatum: 15/02/2024

Excellent quality, well made, low on electric usage, effective and efficient

Customer Service

Rointe UK

1 year ago

Thank you so much for your review! We appreciate hearing about your experience with our products. If you have any questions, please do not hesitate to contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Thank you!

Produktomdömen

0

Rointe UK Omdömen

Kyros electric radiator 9 Element 990W WhiteFler omdömen om denna produkt (1,568)Visa produktwebbplatsThe Kyros Rointe range are very efficient but are very difficult to programme as the controls are small and the written instructions very complicated!

Kyros electric radiator 11 Element 1210W WhiteFler omdömen om denna produkt (1,568)Visa produktwebbplatsWonderful purchase . Would recommend.

D Series electric WiFi towel rail 450W ChromeFler omdömen om denna produkt (41)Visa produktwebbplats

D Series electric WiFi radiator 15 Element 1600W WhiteFler omdömen om denna produkt (505)Visa produktwebbplatsAttractive llooking efficient heaters that enhance the look of our premses

D Series electric WiFi radiator 7 Element 770W WhiteFler omdömen om denna produkt (505)Visa produktwebbplats

Kyros electric radiator 5 Element 550W WhiteFler omdömen om denna produkt (1,568)Visa produktwebbplatsExcellent quality, good controls, looks good

D Series electric WiFi radiator 5 Element 550W GraphiteFler omdömen om denna produkt (505)Visa produktwebbplatsLooks good easy to install

Kyros electric radiator 5 Element 550W WhiteFler omdömen om denna produkt (1,568)Visa produktwebbplats

Hur samlas Feefo-omdömen in?

Vem kan lämna ett Feefo-omdöme?

Hur verifierar vi omdömen?

Hur hanterar vi falska omdömen?