I would very much deal with your company again. You were always there to help us understand anything and made us feel confident. Always available on the phone to answer any problems we might have. We...
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4
Dela
Betrodd kund
Feefo-verifierat
7 years ago
Made the complexities really easy and painless
Really great service. I had complex requirements and a large loan and they just were great in terms of advice and guiding us through the process.
2
Dela
BP
Brian Paine
Feefo-verifierat
Ceredigion, Wales
7 years ago
Vad Brian Paine sa om RockHopper:
Great service
They listened to what we wanted, found the product, were great with the paperwork. Were also very polite, helpful and answered all our questions promptly. We felt their fee for everything they did...
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2
Dela
Betrodd kund
Feefo-verifierat
7 years ago
Highly recommended - a professional, efficient and effective service.
3
Dela
RO
Robert Owen
Feefo-verifierat
7 years ago
Vad Robert Owen sa om RockHopper:
excellent service.
Very professional service and with knowledgeable staff who were approachable and dealt with my inquiries promptly and efficiently.
2
Dela
MI
Michael
Feefo-verifierat
Essex
7 years ago
Vad Michael sa om RockHopper:
Helpful, Resourceful and successful!
The team were really helpful and resourceful when listening to my requirements and finding a suitable mortgage for my circumstances. I was pleased with the LTV result and the interest they found me.
2
Dela
VB
Vanessa Barnes
Feefo-verifierat
7 years ago
Vad Vanessa Barnes sa om RockHopper:
Everything was explained easily, always there to help and very knowing of the market. Made getting this mortgage a pleasure.
Thank you David and Troy
1
Dela
Betrodd kund
Feefo-verifierat
7 years ago
Good friendly service
1
Dela
Betrodd kund
Feefo-verifierat
7 years ago
Excellent customer service, I would highly recommend.
All of the staff at Rockhopper that I spoke to during my mortgage application were knowledgeable and extremely helpful. They replied to emails and phone calls as soon as they could and kept me up to...
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1
Dela
JC
Joe Crosby
Feefo-verifierat
7 years ago
Vad Joe Crosby sa om RockHopper:
Excellent advice throughout.
My only complaint, if I had to think of one, is that I would prefer to get someone in the office rather than a remote overflow team.
Here at RockHopper we provide our Customers with both Protection and Mortgage Advice. We can help clients with both standard or unusual situations with specialist requirements. We appreciate that, in today’s world, everyone is an individual and everyone’s circumstances and requirements are different. We pride ourselves in not having a “tick box” or “computer says yes/no” approach and judge each case on its own merits.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Here at RockHopper we provide our Customers with both Protection and Mortgage Advice. We can help clients with both standard or unusual situations with specialist requirements. We appreciate that, in today’s world, everyone is an individual and everyone’s circumstances and requirements are different. We pride ourselves in not having a “tick box” or “computer says yes/no” approach and judge each case on its own merits.