Great service from initial contact, installation and after sales. Everyone was so friendly and helpful.
Produktomdömen
Köpdatum: 05/02/2019
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Karl Simmons
Feefo-verifierat
7 years ago
Vad Karl Simmons sa om Roché Awnings:
Wiring was not properly surveyed and so at this point our awing still does not work the fitters dropped the mounting bracket which very heavy damaging our patio and window frame. Accidents happen but...
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Jamie
Roché Awnings
7 years ago
Thank you for time on the phone and sorry again for the issues you've faced. As discussed, we will do our best to get this resolved for you as soon as possible so that you can start using your awning. Please do let me know if there is anything else we can do to assist in the meantime. Jamie, Customer Care.
Produktomdömen
Jamie
Roché Awnings
7 years ago
Thank you for the feedback and I'm glad to hear the overall process was good for you. We do appreciate that the price increase from our suppliers Markilux can come as a surprise. We try our best to provide notice of this in advance so that you aren't effected, but appreciate more notice could of been provided in this case, and this is something we will look in to. Jamie, Customer Care
Quick and efficient. Accommodated our different requests and were professional in their approach and explanations.
Jamie
Roché Awnings
7 years ago
Thank you for the great review! I have passed your comments on to our team and look forward to helping you again in the future. Jamie, Customer Care
Produktomdömen
Jamie
Roché Awnings
7 years ago
Great to hear that the Markilux 6000 is exceeding your expectations. Hopefully it helps you make the most of the Summer months! Jamie, Customer Care
Köpdatum: 14/02/2019
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Ford
Feefo-verifierat
7 years ago
Uppladdade medier
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Vad Ford sa om Roché Awnings:
pre installation service was excellent installation start on appointed date and even through one set of wall brackets were missing we were having two awnings installed the missing bracket were...
The initial visit to asses our needs was very good. The salesman was very knowledgeable and discussed several options to give us the best solution. We visited the factory - staff were again helpful...
Roché Systems is an established company offering a range of quality awnings and glass rooms available to domestic and commercial clients throughout the UK.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Roché Systems is an established company offering a range of quality awnings and glass rooms available to domestic and commercial clients throughout the UK.