Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Richard Haworth Limited Recensioner

Betrodd kund

Feefo-verifierat

12 years ago

Brought goods online and delivery good but returned goods as unsuitable for purpose and have…

Brought goods online and delivery good but returned goods as unsuitable for purpose and have not had refund or heard from company.

Richard Haworth Limited

12 years ago

You should have received an email previously, but just to confirm we have received your goods and issued a refund. Apologies for the delay in coming back. If you have any other questions please do not hesitate to get in touch. Regards, David

Produktomdömen

Köpdatum: 11/12/2013

0

Betrodd kund

Feefo-verifierat

12 years ago

very fast, accurate order processing, quick dispatch

Produktomdömen

Köpdatum: 08/01/2014

0

Betrodd kund

Feefo-verifierat

12 years ago

would definitely recommend this company, 1st class service.

Produktomdömen

Köpdatum: 02/01/2014

0

Betrodd kund

Feefo-verifierat

12 years ago

Items despatched and arrived very quickly. I liked that I could checkout as a guest…

Items despatched and arrived very quickly. I liked that I could checkout as a guest rather than having to register on their website. Excellent.

Produktomdömen

Köpdatum: 04/01/2014

0

Betrodd kund

Feefo-verifierat

12 years ago

Good pre sales service but having now used them at christmas and washedthem, i am…

Good pre sales service but having now used them at christmas and washedthem, i am very unhappy as they have stained my washing machine rubber red!

Richard Haworth Limited

12 years ago

Thank you for your feedback Janice. I am very sorry to hear you have experienced problems with your products. I know our quality control manager Ian has been in touch to discuss and we have refunded the full amount paid. I will also send you a discount to be used for any future orders as i apologise again for the inconvenience caused. If you have any other feedback please do not hesitate to get in touch. Regards, David

Betrodd kund

12 years ago

Huge thanks to the Team at Richard Haworth for addressing the issues I raised in my previous post. My complaint was dealt with promptly, efficiently and I am very satisfied with the service I have received.

Produktomdömen

Köpdatum: 25/11/2013

0

Betrodd kund

Feefo-verifierat

12 years ago

Ordered this table cloth on 31/12/13 and arrived on 4th January. Very prompt service bearing…

Ordered this table cloth on 31/12/13 and arrived on 4th January. Very prompt service bearing in mind the holiday season. Would definitely recommend the company to others and would use them again. ...

Läs mer

Köpdatum: 31/12/2013

0

Betrodd kund

Feefo-verifierat

12 years ago

delivery not received

Richard Haworth Limited

12 years ago

Thank you for your feedback. Your order was delivered on Friday 3rd January to your neighbour at no. 37. You should have received an email by our couriers DPD confirming this. As you didn't provide a mobile number they were unable to contact you with the delivery time. If you have any problems retrieving the package please do not hesitate to call us on 01204 702300. Regards, David

Köpdatum: 30/12/2013

0

Betrodd kund

Feefo-verifierat

12 years ago

Very prompt

Produktomdömen

Köpdatum: 30/12/2013

0

Betrodd kund

Feefo-verifierat

12 years ago

Superb

Produktomdömen

Köpdatum: 30/12/2013

0

Betrodd kund

Feefo-verifierat

12 years ago

It would be good to have more options during the order process. Payment options: being able…

It would be good to have more options during the order process. Payment options: being able to pay with American Express would be a plus. Delivery options: being able to choose for a less expensive...

Läs mer

Produktomdömen

Richard Haworth Limited

12 years ago

Thank you for your feedback Gery. It is possible your pillows haven't regained their loft after being packaged and delivered out to you. We would recommend taking the pillow in each hand and starting at the centre of each side, gently pad the pillow. This will allow inner fill to spread evenly whilst allowing more air to circulate in and around them thus increasing loft throughout the body. Repeat this process until the pillow appears even. It is very important to ‘tease’ the pillow and NOT to shake as this will cause compacting of the filling and produce lumpiness. Regards, David

Köpdatum: 16/12/2013

0

Richard Haworth Limited Omdömen

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Hur samlas Feefo-omdömen in?

Vem kan lämna ett Feefo-omdöme?

Hur verifierar vi omdömen?

Hur hanterar vi falska omdömen?