The transfer from the airport to the hotel the bus broke down, took us 40 minutes to get another bus to bring us to the hotel.
Then at the hotel, there was four days we suffered with no hot water,...
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Customer Service
Redtag.ca
6 months ago
Thank you for providing feedback on your reservation. This forum is to rate your experience with our agency. Please feel free to submit your concerns to customerservice@redlabelvacations.com and we will forward to the appropriate department for further review. Please feel confident, we do value your business and assure you of our very best intentions at all times.
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MR JOHN PATTERSON
Feefo-verifierat
CAN
6 months ago
Vad MR JOHN PATTERSON sa om Redtag.ca:
Disappointing Customer Service
I basically received no service. I booked the vacation last minute and made an error. Spent the next two days trying to contact someone, including 6+ hours on hold to speak to someone. I also tried...
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Customer Service
Redtag.ca
6 months ago
Thank you for taking the time to provide a review. Please allow us to apologize for the difficulty you had trying to contact us. Our call center is experiencing a very high volume of calls this winter season, and we apologize for the long wait. Please feel confident, we do value your business and assure you of our very best intentions at all times.
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Dela
Betrodd kund
Feefo-verifierat
6 months ago
0
Dela
MT
MR FERNANDO MANUEL TAVARES
Feefo-verifierat
CAN
6 months ago
Vad MR FERNANDO MANUEL TAVARES sa om Redtag.ca:
vacation
purchased an all inclusive trip to the Dominican Republic.
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MS
MR PETER SPOURDALAKIS
Feefo-verifierat
6 months ago
0
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MC
MRS MARIA CAMPANELLA
Feefo-verifierat
6 months ago
Vad MRS MARIA CAMPANELLA sa om Redtag.ca:
The whole experience was informative and our concerns put to ease. The agent we dealt with was very calm and responsive.
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Betrodd kund
Feefo-verifierat
6 months ago
very efficient
Variety of payment options
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Betrodd kund
Feefo-verifierat
6 months ago
Trusted website to deal with and always best prices 👌
Silvia she is amazing always as we been booking with red tag trough her amazing customer service for years
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
