Agent would not respond to my calls.
Flight time was pushed 12 hours.
Rep called and would not speak as to how they can help. Just called to inform. We now arrive at 2am in the morning.
We purposely...
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Customer Service
Redtag.ca
8 months ago
Thank you for taking the time to provide feedback. We are sorry you encountered any upset with your reservation. Flight schedules are arranged many months in advance of their intended departure date; however, due to various operational factors, it may become necessary for airlines to make amendments to their schedules. Itinerary changes are solely determined by the tour operator and/or airline. All airlines may experience schedule changes, including cancellations, for numerous reasons and as you will hopefully concur, this is an area where we have absolutely no control. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
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Dela
Betrodd kund
Feefo-verifierat
8 months ago
0
Dela
Betrodd kund
Feefo-verifierat
8 months ago
Customer Service
Redtag.ca
8 months ago
Thank you for your review. We are committed to providing outstanding service in all areas of our operation. Is there anything we could have done better to receive a 5* rating? Please feel free to contact us at customerservice@redlabelvacations.com with any further comments about your experience. Thank you again as we appreciate you taking the time to share your feedback.
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Dela
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MR BRUCE Alexander MILLAR
Feefo-verifierat
CAN
8 months ago
Vad MR BRUCE Alexander MILLAR sa om Redtag.ca:
Good service
Very good online service and when I called in they answered my question in time
I would recommend redtag
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Dela
Betrodd kund
Feefo-verifierat
8 months ago
Very satisfied
Polite,knowledgeable,prompt
0
Dela
Betrodd kund
Feefo-verifierat
8 months ago
I did the booking online. It was quite easy to do myself.
0
Dela
Betrodd kund
Feefo-verifierat
8 months ago
Boxing Day sale
I've been putting this vacation off until a good deal popped up.
Redtags Boxing Day sale came around and gave a reasonable price, so we booked.
Hopefully, the price doesn't later drop lower than we...
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
