The price of my trip went down from $8900 to $7300 and they would not refund the difference. The I went to cancel (I bought extra protection) and so I asked to cancel her trip and they said 50%...
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Customer Service
Redtag.ca
8 months ago
Thank you for taking time to provide a review. We appreciate the frustration you must be feeling seeing the price drop before your departure. Please bear in mind all rates are solely determined by the tour operators. Prices do fluctuate and as you will hopefully concur, this is an area where we have absolutely no control. Please note, the Travel Protection purchased has Terms and Conditions, and depending on when you cancel some or all of the amounts will be held in a future travel credit with the supplier. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
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MZ
MR JOSEPH ZAMMIT
Feefo-verifierat
CAN
8 months ago
Vad MR JOSEPH ZAMMIT sa om Redtag.ca:
Great prices and lists of options.
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MH
MS RENEE HESS
Feefo-verifierat
8 months ago
Vad MS RENEE HESS sa om Redtag.ca:
Carla was great at Red Tag
Carla was fantastic!!!! She was really on the ball & always got back to me quickly. Highly recommend:)
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MK
MRS CORINNE KLASSEN
Feefo-verifierat
CAN
8 months ago
Vad MRS CORINNE KLASSEN sa om Redtag.ca:
Booked online
Received confirmation emails quickly
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Betrodd kund
Feefo-verifierat
8 months ago
Fast service and accurate
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Betrodd kund
Feefo-verifierat
8 months ago
Bad customer service
Very poor, trying to make me upgrade my package to accommodate adding my one month old baby when the room booked sleeps 4 people. Have spent 10 hours+ trying to resolve my issue and went directly to...
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Customer Service
Redtag.ca
8 months ago
Thank you for taking the time to provide a review. We are sorry to hear you experienced any upset with your recent reservation. Please note, we have to abide by the supplier's rules and terms and conditions for any changes or cancellation to the reservation. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824.
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MS
MS CHELSEA Yvonne SHEEN
Feefo-verifierat
CAN
8 months ago
0
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DA
DARRYL
Feefo-verifierat
CAN
8 months ago
Vad DARRYL sa om Redtag.ca:
Great service agents
Cherie the service agent made the process very easy.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
