First of all after waiting on hold for 1 hour I finally spoke to an agent. It took her an hour to change my booking. Then find out there’s a $113 admin charge after having purchased the ring plan. I...
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Customer Service
Redtag.ca
8 months ago
Thank you for taking the time to provide a review. We are sorry to hear you experienced any upset with your recent reservation. Most reservations, once booked, are 100% non-refundable. If the airline permits changes to your reservation they are subjected to penalty fees. The safety ring allows you to change or cancel your trip, with specific Terms & Conditions. Our agency also charges Professional Fees when making a change or cancellation. The fee guideline is provided in our agency Terms & Conditions. Our records show an agent has been in contact with you to assist with your reservation. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
0
Dela
Betrodd kund
Feefo-verifierat
8 months ago
Great price and ease of booking
RedTag provided great price and ease of booking.
0
Dela
Betrodd kund
Feefo-verifierat
8 months ago
Had a great experience with Sue!
Helped me get the best deal and information I didn’t know about insurance.
I would definitely use her again.
0
Dela
ML
MRS DIANE LEACH
Feefo-verifierat
CAN
8 months ago
Vad MRS DIANE LEACH sa om Redtag.ca:
Great customer service
Fast and friendly
0
Dela
Betrodd kund
Feefo-verifierat
8 months ago
The price is reasonab
The price is reasonable. It's very convenient to book a trip on the website and the information feedback is fast.
0
Dela
Betrodd kund
Feefo-verifierat
8 months ago
Thank you Red Tag!
I booked my first trip with Red Tag and Silvia Della-Siega was amazing, so helpful, professional, kind, and truly understood what trip I wanted to book.
Thank you Silvia you are 5 star service!
0
Dela
Betrodd kund
Feefo-verifierat
8 months ago
Best deals!
Best deals!
0
Dela
ML
MRS VALERIE LUXTON
Feefo-verifierat
CAN
8 months ago
Vad MRS VALERIE LUXTON sa om Redtag.ca:
Excellent customer service, very helpful and prompt.
Victoria was very helpful, efficient and pleasant. We had dealt with her for a previous trip and were pleased to speak with her again., we will use Red Tag in the future.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
