I thought the online process was easy and efficient and overall excellent. I did not expect a customer service representative to reach out to me ... which they did as a follow up to my online...
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Dela
Betrodd kund
8 years ago
website was easy to use
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Dela
TC
Trusted Customer
8 years ago
Vad Trusted Customer sa om Redtag.ca:
Would be nice if when prices go down it was advertised. I paid and then 6 hours later it dropped by 70 dollars a person.
Deborah
Redtag.ca
8 years ago
Thank you for your feedback regarding the pricing of your vacation. Pricing of travel, whether a vacation package or air only reservation, can be very fluid and we appreciate how frustrating this can be for passengers who have already confirmed their vacation prior to a price drop. Please bear in mind all rates are solely determined by the tour operators and airlines involved and their terms and conditions stipulate that rates will not be adjusted (increased or decreased) once confirmed. Prices do fluctuate and as you will hopefully concur, this is an area where we have absolutely no control. Please feel confident, we do value your business and assure you of our very best intentions at all times.
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Dela
Betrodd kund
8 years ago
Really happy I decided to call red tag's service desk. Elena was very quick in finding the right booking for me plus I got lower than ever price comparing to online searches.
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Dela
TC
Trusted Customer
8 years ago
Vad Trusted Customer sa om Redtag.ca:
Good service
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Dela
Betrodd kund
8 years ago
Easy and quick
Booked our honeymoon through redtag. This is our 2nd time booking through this site, and would use it again. Booking was quick, and easy. Looking forward to our 2 week honeymoon to Mexico!
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Dela
TC
Trusted Customer
8 years ago
Vad Trusted Customer sa om Redtag.ca:
Contacted me to let me know that there are restrictions when travelling to Cuba through the United States. Where polite and courteous. Allowed me to cancel the ticket and rebook.
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Dela
Betrodd kund
8 years ago
Excellent Service
Service is great!! Srini knows what he is doing. He is always helpful. Emails confirmations are sent immediately and all emails are answered in a timely fashion. Seat selection is an offered service...
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Dela
Betrodd kund
8 years ago
We booked a group of 5 people, with Paula #2020 made it easy and fast
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Dela
TC
Trusted Customer
8 years ago
Vad Trusted Customer sa om Redtag.ca:
There was an issue with with online booking and sherry helped me
She was great! Very helpful #5845 maybe lol
Deborah
Redtag.ca
8 years ago
Thank you for taking the time to provide a review on your experience. We are committed to providing outstanding service in all areas of our operation. Employee performance is something which we feel intensely strong about. We are very happy to hear that your experience reflects what we strive for in customer satisfaction. Is there anything we could have done better to receive a 5* rating? Please feel free to contact us at customerservice@redtag.ca with any further comments about your experience. Thank you again as we appreciate you taking the time to share your feedback.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
