I booked a hotel stay, read the cancellation terms on the booking page which said 100% refundable till May 1 for a May 5 hotel stay and find out after the fact that you have to pay red tag a fee to...
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Customer Service
Redtag.ca
7 months ago
Thank you for providing feedback on your reservation. We are sorry to hear you encountered any upset. Our agency fees are provided in the Terms & Conditions prior to confirming the reservation, which you must agree to in order to complete the reservation. The agency fees are provided again on the Client Statement. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
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Dela
MS
MS JACQUELINE SLACK
Feefo-verifierat
7 months ago
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Dela
MB
MR FRANCESCO BELLOMO
Feefo-verifierat
CAN
7 months ago
Vad MR FRANCESCO BELLOMO sa om Redtag.ca:
Useless travel provider.
Will not give you deposit money back or issue a travel credit after a mistake was made. Will not stand behind their customers, no use in using them as a travel provider.
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Dela
MB
MR FRANCESCO BELLOMO
Feefo-verifierat
CAN
7 months ago
Vad MR FRANCESCO BELLOMO sa om Redtag.ca:
Ripped off customer.
Useless company, I will never book a flight or vacation with redtag as long as I live and I will go out of my way to make sure my friends and family never use redtag for any travel needs.
Customer Service
Redtag.ca
7 months ago
Thank you for taking the time to provide a review. We are sorry to hear you experienced any upset with your recent reservation. Please feel confident, we do value your business and assure you of our very best intentions at all times.
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Dela
ML
MR RICHARD Allen Joseph LEFRANCOIS
Feefo-verifierat
7 months ago
0
Dela
Betrodd kund
Feefo-verifierat
7 months ago
Encountered a software issue reserving our trip online & the RedTag Team Sylvana & Karen quickly reached out to provide personal assistance.
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MS
MR TERRY STREVENS
Feefo-verifierat
CAN
7 months ago
Vad MR TERRY STREVENS sa om Redtag.ca:
The service was first class, Shetty did a great job for us. We previously worked with Tamela Bennett but she has passed on . In any event Shetty was great.
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Betrodd kund
Feefo-verifierat
7 months ago
always excellent service, reliable and fast, thank you
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MN
MR TOM NIEDERHAUSER
Feefo-verifierat
CAN
7 months ago
Vad MR TOM NIEDERHAUSER sa om Redtag.ca:
Cherie was very helpful as we were booking for 8 people and some needed ins
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
