It was good we have booked with Red Tag for a number of years.
They explain things and we hope they can get us our desired room with an ocean view room .
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Dela
MZ
MR DENYS Z
Feefo-verifierat
CAN
9 months ago
Vad MR DENYS Z sa om Redtag.ca:
Lack of details from Redtag
We had no options to select the baggage allowance at the time of the purchase and it was not mentioned that there is no baggage included even the cabin one. Ridiculous to expect someone going for a...
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Customer Service
Redtag.ca
9 months ago
Thank you for providing a review. All feedback from our customers is invaluable as it helps us tackle issues and become a better business. Please feel free to submit your concerns to customerservice@redlabelvacations.com and we will forward to the appropriate department for further review. Please feel confident, we do value your business and assure you of our very best intentions at all times.
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Dela
Betrodd kund
Feefo-verifierat
9 months ago
very happy with service
Good experience
0
Dela
Betrodd kund
Feefo-verifierat
9 months ago
My experience
Easy to understand. Nice options to pay.
0
Dela
Betrodd kund
Feefo-verifierat
9 months ago
Easy booking !
I phoned to ask about the airport transfer and ended up booking a whole all inclusive vacation because the rep was so helpful. There was no wait time when I called and the entire process was simpler...
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0
Dela
Betrodd kund
Feefo-verifierat
9 months ago
So far so good
So far it has been excellent service, altho I haven't traveled yet. Ive called them 3x, for various questions I had, as well as emailed them on 2 occasions, they returned my call and or answered all...
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0
Dela
Betrodd kund
Feefo-verifierat
9 months ago
Easy Booking
Quick and easy. Booked online, and then phoned with a question. Very accommodating.
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Dela
MM
MR JAYCE Lee MCCORMACK
Feefo-verifierat
CAN
9 months ago
Vad MR JAYCE Lee MCCORMACK sa om Redtag.ca:
Horrible customer service
Any changes that you want to make you have to call and sit on hold for hours to be helped out. Once you talk to an agent they want huge money to change anything. That’s unacceptable. Deal with...
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Customer Service
Redtag.ca
9 months ago
Thank you for providing feedback on your experience. Please accept our apologies for the difficulty you had trying to contact us. Our call center is experiencing a very high volume of calls this winter season, and we apologize for the long wait. Changes are at the discretion of each tour operator/airline and are subject to their cancellation, or change fees, if applicable. Our agency change fees are provided in the Term & Conditions, which must be agreed to prior to confirming the reservation. The tour operators change/cancellations fees are provided in the suppliers Terms & Conditions which also must be agreed to prior to confirming the reservation. Please feel confident, we value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
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Dela
Betrodd kund
Feefo-verifierat
9 months ago
Booking on line.
Booking an all inclusive vacation on line was easy. I received a great price.
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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
