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Omdömen för Red Funnel Isle of Wight Ferries | Kundtjänstomdömen för {{merchantUrl}} | Feefo

Visar alla 58,281 omdömen

Betrodd kund

Feefo-verifierat

12 years ago

Reliable, on time, friendly and helpful crews and terminal staff, clean, good food, cheaper but…

Reliable, on time, friendly and helpful crews and terminal staff, clean, good food, cheaper but not as frequent as Wightlink. Quite frustrating if you just miss the booked ferry after a long car...

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Betrodd kund

12 years ago

Having just read other travellers comments, most of which I agree with, I would wish to add a few notes. I am a frequent traveller (6 crossings this week) and often find the passenger lounges too hot .... NEVER too cold. Last night I had to go up to the open deck to cool off for a few moments, once I'd finished my meal... and yes dog owners... I must agree that this boat (the Falcon, I think?) does not have anywhere warm or lit upstairs at night. I soon went back down to B deck. The 1800 crossing last night, Sunday, WAS overcrowded and, yes, there were families and others sitting on the floor. I appreciate that one boat is probably off for maintenance etc. but surely you can increase the regularity of the two boat service during the winter months.

Köpdatum: 11/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

Efficient and to time, good value.

Produktomdömen

Köpdatum: 11/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

Would have been substantially better had the coffee been drinkable.

Köpdatum: 11/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

Very good crossings on time with professional staff. A pity about out of control children allowed…

Very good crossings on time with professional staff. A pity about out of control children allowed to be disruptive to other passengers with lack of parental control.

Köpdatum: 11/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

The service was on time on both outward and return journeys and the ship was…

The service was on time on both outward and return journeys and the ship was generally clean and tidy.

Köpdatum: 11/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

Good pricing structure, friendly staff and the boats are always clean and tidy. Timekeeping is…

Good pricing structure, friendly staff and the boats are always clean and tidy. Timekeeping is excellent too.

Köpdatum: 11/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

I was back earlier than expected and was put on the next ferry without having to…

I was back earlier than expected and was put on the next ferry without having to pay a fine = added value and makes the customer feel good. The thing that irritates me the most is having to back up...

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Köpdatum: 11/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

Ferries usually leave on time, employees are generally very helpful. Most crossings there are seats…

Ferries usually leave on time, employees are generally very helpful. Most crossings there are seats available and the quality of the food is of a good standard. More vehicle crossings would be...

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Köpdatum: 11/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

uncomfortable seats,and on a cold day,not warm enough.

Red Funnel Isle of Wight Ferries

12 years ago

Thank you for the feedback. We do have plans to address these issues in future refits but in the meantime your comments have been passed onto the Exec team for each ship.

Köpdatum: 11/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

Friendly staff, ferries on time

Köpdatum: 11/11/2013

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Waverley Holiday ParkFler omdömen om denna produkt (142)Visa produktwebbplatsVery nice park.

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