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Omdömen för Red Funnel Isle of Wight Ferries | Kundtjänstomdömen för {{merchantUrl}} | Feefo

Visar alla 58,283 omdömen

Betrodd kund

Feefo-verifierat

12 years ago

The check-in service is quite good these days with car registration recognition. Driving on and…

The check-in service is quite good these days with car registration recognition. Driving on and off is easy. It was disappointing that no-one had had time to have a quick look on the stairs between...

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Köpdatum: 18/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

I WAS LATE, DUE TO PROBLEMS ON THE MOTORWAY, AND MISSED MY FERRY, YOUR STAFF WERE…

I WAS LATE, DUE TO PROBLEMS ON THE MOTORWAY, AND MISSED MY FERRY, YOUR STAFF WERE VERY HELPFUL AND LET ME TRAVEL ON THE NEXT ONE. THANK YOU RED FUNNEL

Köpdatum: 18/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

Last night travelling back from the Island the ferry was busy and we had to…

Last night travelling back from the Island the ferry was busy and we had to travel with our dog in the "conservatory" on the deck. This is cold, dark and uncomfortable. In my last three trips to...

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Red Funnel Isle of Wight Ferries

12 years ago

A change of policy about the carriage of dogs is being considered, we hope to publish more news in the coming weeks.

Köpdatum: 18/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

Phenomenal service, fantastic staff, really helpful, cheerful and understanding. However, the layout of the boats…

Phenomenal service, fantastic staff, really helpful, cheerful and understanding. However, the layout of the boats is not great and at busy times, many people are left standing - not great. What...

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Köpdatum: 18/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

I would normaly say very good. But back in August it was chaos, we paid £85 just…

I would normaly say very good. But back in August it was chaos, we paid £85 just to go a visit for a few hours, as my grandma lives on the iow. Unfortunaly because of all the chaos trying to get...

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Betrodd kund

12 years ago

I spoke to one of your customer service ladies yesterday her name is Vivviene, and i would like to say she was very helpful and polite and to say what a lovey lady she was, its a shame that more people are not like her. Also back on that day in August there was a lovely young girl walking around looking after the people that she knew had not got on the ferry due to the chaos. I havent got her name but she was a young polite blonde girl, very helpful.

Köpdatum: 18/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

Overcharged on a delayed return ticket PLUS a £5!! ' admin fee?'. Paid almost double…

Overcharged on a delayed return ticket PLUS a £5!! ' admin fee?'. Paid almost double more for our return than the standard single fare. (isn't that extortion, in law? It's worth looking into and...

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Red Funnel Isle of Wight Ferries

12 years ago

If you would like to send us an email at customerservices@redfunnel.co.uk with more details we will gladly look into this for you.

Köpdatum: 18/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

WE USE RED FUNNEL REGULARLY , TO AND FROM OUR HOLIDAY HOME ON THE…

WE USE RED FUNNEL REGULARLY , TO AND FROM OUR HOLIDAY HOME ON THE ISLE OF WIGHT . THE SERVICE AND STAFF ARE ALWAYS EXCELLENT ! ! THE ONLY THING THAT IS ANNOYING , THERE IS ALWAYS SOME ONE ,...

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Köpdatum: 18/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

The ferry ran on time and the process was very smooth from beginning to end.…

The ferry ran on time and the process was very smooth from beginning to end. However, the real excellent part of the journey was that I was travelling in a convoy of 4 cars and Red Funnel delayed the...

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Köpdatum: 18/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

On time. Only issue is why a small commercial van must pay more than a…

On time. Only issue is why a small commercial van must pay more than a big car. This certainly does not help the islands economy as we are very selective about when and what business we do there.

Köpdatum: 18/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

Great service! I would definitely recommend!

Köpdatum: 18/11/2013

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