Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Omdömen för Red Funnel Isle of Wight Ferries | Kundtjänstomdömen för {{merchantUrl}} | Feefo

Visar alla 58,283 omdömen

Betrodd kund

Feefo-verifierat

12 years ago

The online booking system is very confusing, and apparently the mistake I made, is very…

The online booking system is very confusing, and apparently the mistake I made, is very common, I thought I had booked a day return, coming back to e Cowes on the 5:45 PM ferry, in fact I had...

Läs mer

Red Funnel Isle of Wight Ferries

12 years ago

Sorry to hear this, all our departure times are shown using the 24hr clock so sailing times starting with a zero will be morning sailings. With up to 18 vehicle sailings a day in each direction it can get a little confusing.

Betrodd kund

12 years ago

if you know it's confusing why don't you address it? It wouldn't be that difficult, have am in one colour and Pm in another!? I am an intelligent person and I got it wrong. I was told by a staff member" it happens quite a lot"

Köpdatum: 18/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

Great service and helpful staff.

Köpdatum: 18/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

The ferry was very cold departing East Cowes. Insufficient amount of seating for number of…

The ferry was very cold departing East Cowes. Insufficient amount of seating for number of people on return journey.

Köpdatum: 18/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

Good trip as always. Staff friendly, all areas clean and tidy, thank you.

Köpdatum: 18/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

No problems.

Köpdatum: 18/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

I use Red Funnel at lot. Service is good but my complaint is the chairs are…

I use Red Funnel at lot. Service is good but my complaint is the chairs are not very comfortable for an hour long journey. All arranged like a bar or restaurant rather than train or airline style...

Läs mer

Köpdatum: 18/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

very good journey and on time thankyou

Köpdatum: 18/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

We had a big/wide American pick up park by the passenger side of my vehicle.…

We had a big/wide American pick up park by the passenger side of my vehicle. As this was a left hand drive he was right over on our side so they could exit their vehicle, meaning my wife had to climb...

Läs mer

Red Funnel Isle of Wight Ferries

12 years ago

Please accept our apologies for this, it sounds as though the pick-up should have been placed on the main deck.

Köpdatum: 18/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

Always feel welcomed aboard when the captain introduces himself and gives some interesting shipping news…

Always feel welcomed aboard when the captain introduces himself and gives some interesting shipping news e.g QM2 is coming down Southampton Water.

Betrodd kund

12 years ago

A good reliable frequent service.

Köpdatum: 18/11/2013

Betrodd kund

Feefo-verifierat

12 years ago

Too many people not eating fill up restaurant area. Food prices are on the dear…

Too many people not eating fill up restaurant area. Food prices are on the dear side. Generally good service, not normally delays. Staff friendly and professional. Loud, swearing team dealt with...

Läs mer

Köpdatum: 18/11/2013