Regular customer . Always enjoy, never any problems so far.
Some of family live on IOW so we are all regulars.
Sometimes a bit expensive but still better than competitors
I'm really pleased to have the opportunity to feedback, as I was very, very impressed with the service level provided on my Red funnel journey, in particular on Monday evening 18th Nov, when my...
Läs mer
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Many thanks for your kind review. We will ensure the onboard staff receive your feedback. In the meantime, thank you for travelling with us, it is appreciated.
Generally I had a good trip, enjoyed a meal on board and met polite staff.
However, I like to go up on the outside deck to enjoy the fresh air, but that was ruined by people smoking and blowing their...
Läs mer
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for the feedback. Although, we only allow smoking on the outside deck we do appreciate that non-smokers can find this objectionable. When the UK smoking ban came into place, we did make the entire ship non-smoking but we found that it was impossible to enforce a non-smoking ban on the outer deck, particularly when busy or at night. The decision to allow smoking on this deck has been fully risked assessed.
We do receive very few complaints from non-smokers so we feel the current position is about right but it is something we will continue to monitor closely.
Sorry to hear this, if you could let us know whether this is onboard a ferry or at one of the terminals we will investigate. You can contact us at customerservices@redfunnel.co.uk if you prefer. Please accept our apologies in the meantime.
On the whole good but long queues for Refuel and only one till in operation.
where a lot of customers were only after teas & coffees but had to wait in the food queue.
Last ferry from Southampton...
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.