Absolute rip off for business users - Costs more for me and my little vauxhall combo van than a ruddy great range rover with a number of passengers - How can this be? Surely the resource of a ferry...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thanks for taking the time to leave a review. To keep things simple we do charge the same amount for private vehicles up to 5.5m in length. For customers who travel frequently there is the option of a Travel Card offering discounts of up to 20% or discounted rates for business users - these can be attached to a credit account. For more information please visit www.redfunnel.co.uk/business-solutions
In the meantime, thank you for your feedback.
Betrodd kund
12 years ago
Response does not address the issue of the difference between public and business costs.
The Red funnel website states that pricing is 'demand based' as is common in similar industries.
This in no way explains the price differences.
I am a sole trader so that makes my van private.
Köpdatum: 27/11/2013
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
we had good crossings both ways ships were clean and tidy and staff were friendly
Köpdatum: 27/11/2013
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
Well organised and on time. Will use the service again.
Made day trip to Isle of Wight to visit family. Excellent fare (with discount coupon)
Check in procedure at both ports using ANR makes it very efficient. No faffing about going to ticket office. ...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for taking the time to leave a review. Your comments on the seating have been noted - changes are planned for next year but in the meantime, thanks for travelling with us, it's appreciated.
Betrodd kund
12 years ago
Thank you for comments. Good news that you do have plans to improve seating. That will be great. We do like the alcove type seating in the non café seating end, so hopefully that wont change! Also it will be great when the 3rd ferry (cant remember which one off hand) has the garden shed on the upper deck turned into a proper lounge like the other 2
One thing I forgot to note is that I have noted that catering prices seem to have come down to a more reasonable level than before, although the Steam Coffee prices seem to be a tad on the high side.
Web site easy to book. Like car recognition on arrival. Ferry rarely late. Reasonable choice of food and drink.
Summer prices can be expensive. I travel regularly every 2-3 weeks all year, to see...
Ferry on time and staff helpful and friendly. Only wish they didn't pack cars in so closely to one in front that you have to rub your coat against the adjacent car to get past. We don't all wear...
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.