It was so easy, helped very much by a very knowledgeable agent I spoke to
CX
Real Insurance
4 days ago
Hi there,
Thank you for your feedback! We’re so glad to hear the process was easy and that our knowledgeable agent was able to help you along the way. We really appreciate you sharing your experience.
Kind regards,
Scott
Hi Sagun,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
Produktomdömen
Köpdatum: 12/05/2026
0
Dela
Betrodd kund
Feefo-verifierat
6 days ago
He supported me on all of my queries and guided me on every step to get my cover.
CX
Real Insurance
6 days ago
Hi there,
Thank you for your kind words! I’m really glad I could support you through your queries and help guide you step by step to get your cover sorted. If you ever need anything else or have more questions down the track, don’t hesitate to reach out.
Kind regards,
Scott
Produktomdömen
Köpdatum: 12/05/2026
0
Dela
Betrodd kund
Feefo-verifierat
6 days ago
exellent service very friendly
Produktomdömen
CX
Real Insurance
6 days ago
Hi there,
Thank you so much for your kind words! We’re really glad to hear you had a positive experience and that everything was explained clearly. Our team takes pride in knowing our products well and making the process as smooth as possible. We appreciate your feedback and look forward to helping you again in the future.
Kind regards,
Scott
Köpdatum: 11/05/2026
0
Dela
BM
Branka Medovarski
Feefo-verifierat
AUS
12 days ago
Vad Branka Medovarski sa om Real Insurance:
Really good service provided today
CX
Real Insurance
12 days ago
Hi Branka,
We are always happy to hear of the great service our valued customers receive when speaking with our team members and that we have been able to assist you with your insurance needs.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Produktomdömen
Köpdatum: 06/05/2026
0
Dela
Betrodd kund
Feefo-verifierat
17 days ago
Excellent service
CX
Real Insurance
14 days ago
Hi there,
We are always happy to hear of the great service our valued customers receive when speaking with our team members and that we have been able to assist you with your insurance needs.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Produktomdömen
Köpdatum: 01/05/2026
0
Dela
LT
Laquesha Tumai
Feefo-verifierat
AUS
18 days ago
Vad Laquesha Tumai sa om Real Insurance:
Amazing and very helpful from both Kira and Ben
CX
Real Insurance
18 days ago
Hi Laquesha,
Thank you for the great feedback! We’re so pleased to hear that Kira and Ben were both amazing and helpful. We’ll be sure to pass this on to them, they’ll really appreciate it!
Kind regards,
Scott
Very good honest advice, no tough sale at all cost.
Nice relaxed experience.
CX
Real Insurance
20 days ago
Hi Kevin,
Thank you for your kind feedback. We’re so pleased to hear you found the information helpful and the experience relaxed and pressure-free.
Kind regards,
Alisa
KT
Kevin Thomas
20 days ago
Hello, whilst I find REAL Insurance easy to follow and informative. I cannot say the same for the "FREE" WILL offer.
The offer is not fully "FREE" and requires more uncomfortable questions; than REAL Insurance. I do not feel comfortable with the additional fees & charges for the will.
CX
Real Insurance
19 days ago
Hi Kevin,
Thank you for your reply. I am sorry to hear of your dissatisfaction regarding Safewill and appreciate the feedback that you have provided, which has been passed on to our team.
Safewill offers an optional subscription service of $15 a year after the first 12 months to update your Will and store your documents digitally and securely.
Customers can opt-in/opt-out of the Subscription at checkout. If you do decide to opt-in for the ongoing subscription, this can be cancelled at any time via ‘My Account’ on the Safewill platform.
Please let me know if you would like to be contacted to discuss your feedback or any concerns further and I can arrange for our team to be in touch.
Kind regards,
Alisa
KT
Kevin Thomas
19 days ago
I also want to opt out of REAL Insurance, at this point in time.
I do not wish to proceed & I do not want any debits from my account.
Kevin
CX
Real Insurance
18 days ago
Hi Kevin,
I am sorry to hear that you wish to cancel your policy and have passed your request on to our team to be in touch to assist you further.
Kind regards,
Alisa
Produktomdömen
Köpdatum: 24/04/2026
0
Dela
MS
Michael Santo
Feefo-verifierat
ASM
22 days ago
Vad Michael Santo sa om Real Insurance:
Good
CX
Real Insurance
20 days ago
Hi Michael,
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Produktomdömen
Köpdatum: 23/04/2026
0
Dela
Betrodd kund
Feefo-verifierat
24 days ago
Excellent customer service
CX
Real Insurance
24 days ago
Hi there,
We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.