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Ramble Worldwide Recensioner

Visar alla 9,099 omdömen

Betrodd kund

11 years ago

I had a problem booking on-line because it failed to take the payment. Made the booking…

I had a problem booking on-line because it failed to take the payment. Made the booking by telephone, which was quick and easy. The agent was very helpful and answered all our queries.

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

We are sorry to learn that you experienced technical problems booking online. However, it is pleasing that you found our telephone booking process to be extremely professional and friendly. I have duly advised our IT department of your comments to ensure that there are no problems with the payment process online. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Köpdatum: 13/03/2015

Betrodd kund

11 years ago

I found your advisers very helpful and quite flexible in their dealings with us, allowing a…

I found your advisers very helpful and quite flexible in their dealings with us, allowing a few extra days in which to sort out things with my walking companion who I had to contact before making the...

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Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. We are delighted to know that you have enjoyed nothing less than wonderful times with Ramblers Worldwide Holidays to date. Please be aware of our 'First Experience Offer' which benefits your family, friends and yourself, should they travel with either Ramblers Worldwide Holidays or Adagio for the first time. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Köpdatum: 13/03/2015

Betrodd kund

11 years ago

I needed a note on connecting flights and the member of staff returned my call on…

I needed a note on connecting flights and the member of staff returned my call on cue and could not have been more helpful.

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. Please be aware of our 'First Experience Offer' which benefits your family, friends and yourself, should they travel with either Ramblers Worldwide Holidays or Adagio for the first time. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Köpdatum: 09/03/2015

Betrodd kund

11 years ago

Replies were completely and promptly responsive to my numerous emails

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. It is so pleasing to hear that all your written communications had been dealt with so promptly. Please be aware of our 'First Experience Offer' which benefits your family, friends and yourself, should they travel with either Ramblers Worldwide Holidays or Adagio for the first time. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Köpdatum: 13/03/2015

Betrodd kund

11 years ago

Very polite and informative

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Köpdatum: 11/03/2015

Betrodd kund

11 years ago

I booked the holiday over the 'phone. The person who dealt with my enquiry had a pleasant…

I booked the holiday over the 'phone. The person who dealt with my enquiry had a pleasant and helpful manner. Overall, booking the holiday was straightforward, with no problems.

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Köpdatum: 12/03/2015

Betrodd kund

11 years ago

Very helpful and informative

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your feedback. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Köpdatum: 12/03/2015

Betrodd kund

11 years ago

Simple and straightforward.

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Köpdatum: 16/02/2015

Betrodd kund

11 years ago

For the past five years or so I usually go on one Ramblers Holiday per…

For the past five years or so I usually go on one Ramblers Holiday per year. I hope, indeed expect to go on many more in future years!

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your wonderful feedback. We are delighted to hear that you continue to enjoy your holidays with us. We always do all we can to provide an excellent customer service experience to each and every one of our clients. Please also be aware of our 'First Experience Offer' which benefits your family, friends and yourself, should they travel with either Ramblers Worldwide Holidays or Adagio for the first time. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Köpdatum: 26/02/2015

Betrodd kund

11 years ago

The lady who took the booking was friendly and efficient and kept me advised of…

The lady who took the booking was friendly and efficient and kept me advised of the situation as she promised when she had to check on flight availability.

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Köpdatum: 02/03/2015