Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Omdömen för RAC Breakdown Cover | Kundtjänstomdömen för {{merchantUrl}} | Feefo

Betrodd kund

Feefo-verifierat

5 years ago

Cowboys!

by not automatically renewing expensive policies

Produktomdömen

Köpdatum: 02/09/2016

7

MG

Mr S Gardner

Feefo-verifierat

6 years ago

Vad Mr S Gardner sa om RAC Breakdown Cover:

Ripped off by auto renew

Ripped off by Auto renew alongside me taking out a policy. 1st Year was perfect at about £90. Then without my consent Rac auto-renewed my policy at a £27.50 a month(£330) per year. Along side that I...

Läs mer

Produktomdömen

Köpdatum: 27/11/2019

6

Betrodd kund

Feefo-verifierat

6 years ago

not used any services yet

no thoughts

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Köpdatum: 22/01/2020

2

MP

Mr M Pegram

Feefo-verifierat

6 years ago

Vad Mr M Pegram sa om RAC Breakdown Cover:

Easy to complete

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Pegram,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Köpdatum: 21/01/2020

0

MS

Mr S Smith

Feefo-verifierat

6 years ago

Vad Mr S Smith sa om RAC Breakdown Cover:

The cover needed

Great value for the money and that I can always rely upon the service

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Smith,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Produktomdömen

Köpdatum: 27/01/2020

1

Betrodd kund

Feefo-verifierat

6 years ago

Keep up the good work

They went well I had a few problems when I was a member before and they are still good and are will stay with you.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Produktomdömen

Köpdatum: 07/01/2020

0

Betrodd kund

Feefo-verifierat

6 years ago

You’ve lost a customer.

Unhelpful. Not flexible. Will not be renewing my cover. You’ve lost a customer.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Produktomdömen

Köpdatum: 11/01/2020

3

MW

Mrs N Welsh

Feefo-verifierat

6 years ago

Vad Mrs N Welsh sa om RAC Breakdown Cover:

Great service from advisor, help retain a customer and reduce my cost

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mrs Welsh,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Produktomdömen

Köpdatum: 24/01/2020

0

MT

Mr S Teggart

Feefo-verifierat

6 years ago

Vad Mr S Teggart sa om RAC Breakdown Cover:

Great service and no problems

Great service so easy to deal with

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Teggart,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Köpdatum: 03/01/2020

0

ML

Mr J Newton-Lewis

Feefo-verifierat

6 years ago

Vad Mr J Newton-Lewis sa om RAC Breakdown Cover:

All hunky dory so far!

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Newton-Lewis,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Köpdatum: 07/01/2020

0

RAC Breakdown Cover Omdömen

RAC Breakdown CoverFler omdömen om denna produkt (9,301)Visa produktwebbplatsNever had to use them, they've been skimming my account for the past 4 years taking more and more money without my knowledge

RAC Breakdown CoverFler omdömen om denna produkt (9,301)Visa produktwebbplatsRipped off by Auto renew alongside me taking out a policy. 1st Year was perfect at about £90. Then without my consent Rac auto-renewed my policy at a £27.50 a month(£330) per year. Along side that I...Läs mer

RAC Breakdown CoverFler omdömen om denna produkt (9,301)Visa produktwebbplatsGreat value for cover required

RAC Breakdown CoverFler omdömen om denna produkt (9,301)Visa produktwebbplatsI now you are good as I am a old member, and I know you are good in you work that is why I have joined again.

RAC Breakdown CoverFler omdömen om denna produkt (9,301)Visa produktwebbplatsYou’ve lost a customer...

RAC Breakdown CoverFler omdömen om denna produkt (9,301)Visa produktwebbplatsGreat service happy customer

Hur samlas Feefo-omdömen in?

Vem kan lämna ett Feefo-omdöme?

Hur verifierar vi omdömen?

Hur hanterar vi falska omdömen?