Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Quoteline Direct Omdömen

https://www.quotelinedirect.co.uk

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omdömen under det senaste året

Visar alla 1,770 omdömen

Veronica Henderson

6 years ago

Vad Veronica Henderson sa om Quoteline Direct:

Needing to be more careful with accuracy of details

Very good quote for both car insurance and breakdown cover. However there were mistakes in the accuracy of both documents which meant having to ring again. I had to ring a third time and after...

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Lucy

Quoteline Direct

6 years ago

Hi Veronica, Thanks for your recent observations. It's great to hear that you received a good quote for your car insurance, however, we are disappointed to learn of the mistakes made on your insurance policy. We strive to deliver a high standard of customer service, but clearly we didn't get this right the first time round. A senior member of staff has since contacted you and assured you the voucher will be sent this week, we apologise for the delay. Thank you for your continued business. Kind regards, Lucy

John Blundell

6 years ago

Vad John Blundell sa om Quoteline Direct:

Prompt phone answer, quick and easy response and fix of my query.

Jeffrey Brannan

6 years ago

Vad Jeffrey Brannan sa om Quoteline Direct:

Easy to buy, but I do object to all the unnecessary material sent along with the essential policy documentation (advertising etc!)

Alan Herridge

6 years ago

Vad Alan Herridge sa om Quoteline Direct:

Good phone manner

Betrodd kund

6 years ago

Renewed my policy with no problems quick and easy

Beverley Hayter

6 years ago

Vad Beverley Hayter sa om Quoteline Direct:

Took ages to get to speak to someone

Shinichi Kumagai

6 years ago

Vad Shinichi Kumagai sa om Quoteline Direct:

Quite poor.

Lucy

Quoteline Direct

6 years ago

Hi Shinichi, Thanks for your recent input. We are sorry to hear you feel this way and are keen to understand why you felt your recent experience with us was quite poor. We are always looking for ways to improve so would greatly appreciate an explanation behind the review. A senior member of staff has since attempted to contact you on various occasions to discuss further, but has been unsuccessful. We are really keen to speak with you to try and resolve the matter. If you can confirm a time that is more convenient to talk, please reply back to us. Kind regards, Lucy

John Pritchard

6 years ago

Vad John Pritchard sa om Quoteline Direct:

Yes - good service

Betrodd kund

6 years ago

Efficient and effective

Excellent. Did what I wanted exactly as I needed. Clear and quick.

Betrodd kund

6 years ago

Simple and easy to renew policy

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