Quality Bearings Online Omdömen

Good Morning Aloysius Thank you for your feedback and for getting in touch with us. I'm very sorry about the delay in delivering your order. I have spoken to our Operations team and they have advised me that they are in contact with you via email in regards to the shipment. They believe that there may be some issue with address details provided on the order which is why Fedex have been unable to deliver the order. I'm happy to hear that our team is working with you to get this issue resolved as soon as possible. Please accept my apologies on behalf of the whole team here for the inconvenience caused. Meghan Customer Service at Quality Bearings Online

Good Morning Anthony, I'm so sorry to hear about the delay on your order and I appreciate you bringing this to our attention. Having looked further into the cause of the delay, it appears to be a combination of a slow shipment by DHL, and a delay in shipping by us. This is not the usual standard of our service at all, and I can only apologise for the inconveinece this has caused. I can see that you had paid for faster delivery so I will speak to our accounts team this morning and ask them to refund the full shipping cost to you by way of an apology. I hope this helps. The tracking on your order shows that the parcel has arrived at the delivery facility and should be with you very soon. Once again, please accept my apologies on behalf of the team here. I will be sending you an email directly to confirm all of the above, but if you need anything else in the meantime, please feel free to contact us at customerservice@qualitybearingsonline.com or by calling +44 113 323 7793. Thank you Meghan Customer Service at Quality Bearings Online

Thank you very much for your feedback and 5 stars! Meghan Customer Service at Quality Bearings Online

Thank you, Troy. I'm so pleased to hear you benefitted from our super fast delivery with DHL Express! Looking forward to seeing you back with us shortly. Meghan Customer Service at Quality Bearings Online

Arnaldo! Thank you so much for your amazing feedback and 5 Stars! It's wonderful to hear such high praise and we really look forward to seeing you back again soon. Thanks again! Meghan Customer Service at Quality Bearings Online

Thank you, Austin! It's means a lot to our team to know you were so pleased with the customer service you recieved, and that we were able to fix any mistakes for you. Thanks again for your lovley comments and the 5 Stars! Meghan Customer Service at Quality Bearings Online

Thanks for the review, James! It's great to hear your order was delivered ahead of schedule and in great condition. We'll look forward to seeing you back again shortly. Meghan Customer Service at Quality Bearings Online

Thank you very much for your feedback and 5 Star review! We really appreciate it! Meghan Customer Service at Quality Bearings Online

James, thank you so much for your review and your feedback! Your experience is exactly what we aim for on every order we get, big or small and anywhere in the world. We'll look forward to seeing you back again soon! Olivia Customer Service at Quality Bearings Online

Thank you for the 5 Stars. We're so glad you were happy our service! Olivia Customer Service at Quality Bearings Online