Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Professional Academy Omdömen

http://store.professionalacademy.com

Professional Academy is the leading provider of training and qualifications in marketing, digital marketing, sales, management.

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Betrodd kund

8 years ago

Köpdatum: 30/09/2016

Could be better in responding to questions and queries. It always takes a follow up email or phone call to get a response.

Kamilla

Professional Academy

8 years ago

Hi, thank you for taking time to provide feedback on feefo. I am looking into how we can improve the response time, both from tutors and our student support team. Following a period of reduced staff, we now have an extra pair of hands to help and look after the support in general. I am confident this will result in better support across the board. Kind regards, Kamilla

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Betrodd kund

8 years ago

Köpdatum: 07/01/2016

It has been 17 months since I enrolled and I have had contact once with a tutor at my request, no support or advice around getting everything done, considering I am doing this along side a full time...

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Kamilla

Professional Academy

8 years ago

Hi,

Thank you for taking time to provide feedback on feefo. I am sorry to hear that you have had less support than expected and would like to ask you to contact us either via the Chat on the Refinery or by email. I wasn't aware that there was an issue and would of course have taken action had I known. I look forward to hearing from you. Kind regards, Kamilla

Produktomdömen

Trusted Customer

8 years ago

Köpdatum: 20/09/2016

Vad Trusted Customer sa om Professional Academy:

Confusing website(s), log ins, especially if combining using them alongside a busy work commitment.

Produktomdömen

Trusted Customer

8 years ago

Köpdatum: 21/03/2016

Vad Trusted Customer sa om Professional Academy:

Emails and queries were dealt with quickly and efficiently, however more emails detailing dates of local workshops for your chosen modules would have been helpful

Kamilla

Professional Academy

8 years ago

Hi, thank you for providing feedback on feefo. Your comments will be taken onboard and we will look into how we can communicate workshop dates more clearly. Kind regards, Kamilla

Produktomdömen

Kamilla

Professional Academy

8 years ago

I'm really pleased that you found the course content good. I believe CIM have actually changed their recommended core text in the latest reading list and the material we provide is reflecting the change. Perhaps more people expressed their view of the previous textbook and CIM took it onboard.

In terms of why workshops are scheduled over two days and two months prior to the hand-in date rather than a longer period, it is a reflection of a format that has worked well over the past 12 years. I do appreciate there are individual preferences and the format can be challenging sometimes. We are trying to ensure that the workshops are held regularly, but sometimes there are longer gaps.

Betrodd kund

8 years ago

Köpdatum: 22/09/2016

A challenging process

The team behind the scenes work hard to provide excellent service but the site layout and functionality lets them down. It is very difficult to find resources, and the messaging system is incredibly...

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Kamilla

Professional Academy

8 years ago

Hi, Thank you for taking time to provide feedback on feefo. Your comments and suggestions on how to improve the Refinery will be taken onboard. We try to improve the site and it is an ongoing process. Receiving concrete feedback is really helpful. Kind regards, Kamilla

Produktomdömen

Betrodd kund

8 years ago

Köpdatum: 09/03/2016

Would not reccommend

For a marketing course the student portal was extremely hard to use, very poorly designed. The materials online were incorrect and students came to the first session with the wrong documents. The...

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Om Professional Academy

Professional Academy have a long standing track record of helping individuals gain accredited qualifications as well as helping businesses to develop comprehensive in-company learning & development programmes with tailored training and customised Learning Management Systems. Professional Academy are also registered Apprenticeship Training Providers.

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01223 365 505

3-5 Francis Court, High Ditch Road, Fen Ditton, Cambridgeshire, CB5 8TE, United Kingdom

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Professional Academy Omdömen

ISMM Diploma in Sales and Account Management (Level 5) - Premium/WorkshopsFler omdömen om denna produkt (3)Visa produktwebbplatsPlenty of study notes given. Constructive feedback given from the Tutors

CMI Diploma in Strategic Management and Leadership (Level 7) - Distance Learning/LiteFler omdömen om denna produkt (1)Visa produktwebbplatsNot enough support, help or advice.

CIM Diploma in Professional Marketing (Level 6) - Premium/WorkshopsFler omdömen om denna produkt (16)Visa produktwebbplatsStraightforward course material with synopsis; other than confusing website, system generally works not withstanding communication difficulties with tutor.

CAM Foundation Diploma in Digital Marketing (Media and Branding) - Premium/Workshops - CIFler omdömen om denna produkt (1)Visa produktwebbplatsNO support for this - this says its about branding but it is minimal - hated this course

Hur samlas Feefo-omdömen in?

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