Mellow the service agent has tried her best and very helpful. Despite this i am still perplexed as to how I have now received 2 MORE replacement planters completely cracked at the edges. .I think its...
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primrose-uk
Primrose
4 months ago
I'm really sorry about the repeated damage and the frustration this has caused you. Please email our team with your order details so we can arrange a refund and get this resolved for you as quickly as possible.
Produktomdömen
primrose-uk
Primrose
4 months ago
Thanks for sharing this feedback. We’re sorry the planter didn’t meet your expectations; we’ll pass your comments about strength and usage on to our product team to improve our descriptions.
Easy to order, items arrived quickly and well packaged. Plants in good condition.
primrose-uk
Primrose
4 months ago
Thank you for your lovely feedback and for choosing us again – we’re delighted to hear your plants arrived quickly, well packaged, and in great condition. 🌿
Produktomdömen
primrose-uk
Primrose
4 months ago
Thank you for your lovely feedback – I’m glad it arrived quickly and is working well as a discreet support for your clematis. 🌿
Thank you for your positive feedback – we’re really pleased you found the online process straightforward.
Produktomdömen
primrose-uk
Primrose
4 months ago
Thank you for your lovely feedback – we're really pleased the product and delivery met your expectations, and that we could supply exactly what you were looking for.
Köpdatum: 12/05/2026
0
Dela
JN
Julia S de Newtown
Feefo-verifierat
GBR
4 months ago
Vad Julia S de Newtown sa om Primrose:
Generally it was good, although I would have appreciated more explanation of what was about to be delivered in the despatch email. The order was a large amount of plants and pots along with...
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primrose-uk
Primrose
4 months ago
Thanks, Julia, for the balanced feedback – I’m glad everything arrived in good condition and that our team were helpful, but I’m sorry for the confusion around the split deliveries and couriers. We’ll review how clearly our despatch emails explain what's being shipped and when so this is smoother next time.
Produktomdömen
primrose-uk
Primrose
4 months ago
Thanks so much for your feedback, Julia – I’m glad it arrived in time to use with your planting, and I hope you start seeing great results as your plants establish. 🌱
primrose-uk
Primrose
4 months ago
Thanks for your feedback, Julia – I hope the product works really well for you once you get a chance to use it. If you have any questions when you do, please feel free to get in touch.
Köpdatum: 05/05/2026
0
Dela
Betrodd kund
Feefo-verifierat
4 months ago
No service
primrose-uk
Primrose
4 months ago
I’m sorry to hear you feel you’ve had no service. Please email our customer care team with your order details so we can look into this and try to put things right.
Produktomdömen
primrose-uk
Primrose
4 months ago
Thank you for your review — we’re pleased to hear your original clock lasted 10 years and hope this replacement serves you just as well. If you ever need help with care or setup, please contact our customer service team.
Thank you for your feedback – we’re really pleased you’re happy with the hurdles and speedy delivery, and we’ll certainly take your comments about the delivery cost on board.
Produktomdömen
primrose-uk
Primrose
4 months ago
Thank you for the lovely feedback – we’re so pleased you’re happy with the quality and look of the hazel hurdles, and we’re sorry the courier split the delivery across two days. If you decide to order that extra panel, we’ll be glad to help.
Köpdatum: 27/04/2026
0
Dela
Betrodd kund
Feefo-verifierat
4 months ago
Very quick service.
primrose-uk
Primrose
4 months ago
Thank you for your lovely feedback – we’re delighted you were happy with our quick service!
Produktomdömen
primrose-uk
Primrose
4 months ago
Thank you so much for your lovely feedback and recommendation – we’re delighted the trellis and our delivery service hit the mark for you. We really appreciate you choosing us and look forward to helping you again in future.
Köpdatum: 11/05/2026
0
Dela
Betrodd kund
Feefo-verifierat
4 months ago
Good.
primrose-uk
Primrose
4 months ago
Thank you for your feedback – I’m glad to hear that. If there’s anything else we can help with about your Primrose order or our products, please let me know.
Produktomdömen
primrose-uk
Primrose
4 months ago
Thank you for your lovely review – we're delighted to hear they're easy to set up and look great in your garden, and that buying two was a good choice! 🌿
Thanks, David – we're really pleased you like the planters and that they arrived so quickly!
Produktomdömen
primrose-uk
Primrose
4 months ago
Thanks, David – we’re really pleased you’re happy with the look and how easy they are to move, and it’s great to hear drilling the drainage holes was straightforward too.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.