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Omdömen för Channel Islands Direct | Kundtjänstomdömen för https://www.feefo.com/reviews/premier-holidays-ltd-ta-channel-islands-direct | Feefo

1,941 av 1,939 omdömen

John Tadman

Feefo-verifierat

2 years ago

Vad John Tadman sa om Channel Islands Direct:

everything was so easy

Betrodd kund

Feefo-verifierat

2 years ago

A great holiday. Guernsey is beatiful

Well organised and efficient, apart from one glitch. Our trip to Sark was booked for the day before we came home but the ferry operators had us down for the following day. All sorted in the end.

Caroline Wilson

Feefo-verifierat

Northamptonshire

2 years ago

Vad Caroline Wilson sa om Channel Islands Direct:

Great company to use.

An excellent service from start to finish. The various staff members I dealt with were friendly, helpful, thorough and efficient. Any queries I had were explained well and left me with complete...

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Betrodd kund

Feefo-verifierat

2 years ago

Very smalll tooS at hotel

Helpful need to change air lines so can fly from other airports

Betrodd kund

Feefo-verifierat

2 years ago

We had a relaxing and enjoyable time

The ferry crossings were good. The hotel was nice the staff were very friendly we had a great time would definitely come to Jersey again beautiful island

Patricia Rouse

Feefo-verifierat

2 years ago

Vad Patricia Rouse sa om Channel Islands Direct:

Everything was excellent.

Everything was organised very well and the excursions were great. Hotel was lovely and everyone in guernsey were so helpful and friendly. The lunches that were included on excursions excellent . Met...

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Betrodd kund

Feefo-verifierat

2 years ago

Good communication, quick response to queries,holiday all as expected.

Accurate description; efficient booking system; quick response to queries; would use again and recommend

Relan Clarke

Feefo-verifierat

Basingstoke

2 years ago

Vad Relan Clarke sa om Channel Islands Direct:

The whole experience was a breeze from start to finish.

Michael Barrowdale

Feefo-verifierat

2 years ago

Vad Michael Barrowdale sa om Channel Islands Direct:

Great experience

It was a great online experience from start to finish, I was kept informed at all stages would use again

Betrodd kund

Feefo-verifierat

2 years ago

Disappointed with accommodation

Did not agree with their assessment of hotel and Service. Disappointed with size of superior room though housekeeping excellent.Restaurant service abysmal complained about cleanliness attitude of...

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Joanne G

Channel Islands Direct

2 years ago

Thank you for sharing your feedback regarding your recent stay at Les Rocquettes in Guernsey. We sincerely apologise for the aspects of your experience that did not meet your expectations. We regret the issues you encountered with the restaurant service, cleanliness and staff attitude. Please be assured that this does not align with our usual high standards. Your valuable comments have been passed on to the relevant department managers for their consideration and review. We appreciate you taking the time to provide us with your feedback, and we apologise for the disappointment and inconvenience caused.