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Omdömen för Channel Islands Direct | Kundtjänstomdömen för https://www.feefo.com/reviews/premier-holidays-ltd-ta-channel-islands-direct | Feefo

Visar alla 1,954 omdömen

Betrodd kund

Feefo-verifierat

1 year ago

Would highly recommend

Service was excellent and we were kept well informed at all stages. Website was very easy to use and we would not hesitate to use again.

Betrodd kund

Feefo-verifierat

1 year ago

The Jersey Boys

Very quick and efficient at providing revised costings and confirming details when requesting alternative departure dates and sleeping arrangements

Stephen Moore

Feefo-verifierat

Winchester

1 year ago

Vad Stephen Moore sa om Channel Islands Direct:

First visit to the Channel Islands.

The service was very good, arranged at short notice and very politely. All the arrangements went smoothly. The accommodation was very good although the room at Whites Hotel on Herm was a little...

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Sandra Withers

Feefo-verifierat

Abertillery

1 year ago

Vad Sandra Withers sa om Channel Islands Direct:

Would think twice about booking through Channel Islands direct again

Not a pleasant experience when booking through Channel Island direct. They made mistake after mistake with the booking service and then had the audacity to charge me for one mistake I made. The...

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Joanne G

Channel Islands Direct

1 year ago

Thank you for your feedback, and we sincerely apologise for any difficulties you experienced with our booking service. Your experience is very important to us, and we and we regret any inconvenience or anxiety caused by the mistakes made during the booking process. We understand the importance of a smooth and stress-free experience when planning a holiday, and we apologise if we fell short of your expectations on this occasion. We appreciate your understanding that while we did make an error earlier in the booking process, the charge was due to the incorrect name provided to us. Please know that we take your feedback seriously and will use it to improve our services in the future. Thank you for bringing this to our attention

Betrodd kund

Feefo-verifierat

1 year ago

Helpful and efficient

People we interacted with were very friendly and helpful. Everything was very efficient and we had a lovely time on Jersey.

Laura Toomer

Feefo-verifierat

1 year ago

Vad Laura Toomer sa om Channel Islands Direct:

Great holiday!

Efficient and thorough - easy to contact when I did have a query. I would recommend.

Betrodd kund

Feefo-verifierat

1 year ago

Top notch.

Good value holiday in a great hotel.

Anthony Winter

Feefo-verifierat

Bristol

1 year ago

Vad Anthony Winter sa om Channel Islands Direct:

OK & value for money

Very good apart from airport pick up

Betrodd kund

Feefo-verifierat

1 year ago

Good holiday and lovely hotel but let down by poor transfers.

Phone booking was straightforward and the customer service advisor was helpful and efficient. Somerville hotel was lovely but would recommend a room with a sea view. Pre-booked transfers to and from...

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Stewart Mcgregor

Feefo-verifierat

Glasgow

1 year ago

Vad Stewart Mcgregor sa om Channel Islands Direct:

First class

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