We're here to demystify the wonderful spirit that is whisky, because we truly believe that there is a whisky for everyone!
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omdömen under det senaste året
Pour & Sip är inte längre en aktiv Feefo-kund
Visar alla 733 omdömen
MA
Maurice Appleby
Bodmin
4 years ago
Vad Maurice Appleby sa om Pour & Sip:
Could do better
Some interesting whisky others not so
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Dela
Betrodd kund
4 years ago
Great subscription service
Pour and sip are great at customer care as well whenever I have written in they have sorted me out very quickly.
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Dela
Betrodd kund
4 years ago
Really poor. Bought a bottle from the member store. It arrived with no box. Emailed customer service and they aren’t interested.
Emma Golds
Pour & Sip
4 years ago
Hi there,
I am terribly sorry that you are disappointed with your purchase.
Unfortunately, we are not always sent presentation packaging from our suppliers, therefore we picture the products on our website exactly how they will be sent.
If you would like to return this product, please email us at - cs@pourandsip.com
Many thanks,
Pour & Sip
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Dela
SS
Simon Smith
4 years ago
Vad Simon Smith sa om Pour & Sip:
Excellent service
Ordered at 2030 delivered 1100 the next day! Now that’s what I call service
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Dela
NK
Nadia Kondratiev
4 years ago
Vad Nadia Kondratiev sa om Pour & Sip:
Good whisky in good time
Wonderful whisky, chosen after the tasting, arrived very promptly, all good!
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Dela
LR
Lucinda Roberts
4 years ago
Vad Lucinda Roberts sa om Pour & Sip:
Very disappointing customer service
I purchased a gift certificate as a birthday present to be emailed in 26 April. As it didn’t arrive I phoned the telephone number on the website. No one answered so I left a message on the voicemail....
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Emma Golds
Pour & Sip
4 years ago
Hi Lucinda,
Thank you very much for getting in touch and taking the time to leave your review.
Please accept my apologies for the negative experience that you have had with us. Unfortunately, we are quite limited by the voucher provider that we use and our gift vouchers are set up to automatically send to the recipient at around the same time of day that the original order was placed - in this case it was around 4:30pm. These can sometimes end up in spam folders, however I will look into why this was not automatically sent. Unfortunately we are an incredibly small team and we did have staff shortages that week, so this certainly impacted the level of customer service that we normally provide.
I would hate for your experience with us to be a negative one, so please drop us a line at - cs@pourandsip.com - when convenient and we can go from there.
Many thanks,
Pour & Sip
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Dela
Betrodd kund
4 years ago
Great service
Great and quick service
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Dela
Betrodd kund
4 years ago
Very good service
Fast dispatch. Tasting set packaged nicely with interesting tasting notes.
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Dela
JP
John McLennan-Parish
4 years ago
Vad John McLennan-Parish sa om Pour & Sip:
Exceptional
Exceptional customer service as usual, very well packaged and delivered on time.
The Glenfarclas 105 is a cracking whisky, and a great price as well.
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Dela
AP
Alan Phillips
4 years ago
Vad Alan Phillips sa om Pour & Sip:
It does what is says on the tin ( or bottle )
Each month the whiskey's arrive on time and in good condition. Every now and again there is a small free treat.
Pour & Sip is a monthly subscription service, delivering awesome whiskies hand-picked by passionate experts straight to your door. Whether you’re a seasoned sipper or just starting out on your whisky journey, we can promise you delicious spirits and a full experience that goes beyond just the liquid in the glass.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Pour & Sip is a monthly subscription service, delivering awesome whiskies hand-picked by passionate experts straight to your door. Whether you’re a seasoned sipper or just starting out on your whisky journey, we can promise you delicious spirits and a full experience that goes beyond just the liquid in the glass.