The website was easy to navigate and the information was clear and concise. The online quoting and ordering system is simple and quick to use. Thumbs up from me!
Köpdatum: 28/03/2013
0
Dela
Betrodd kund
Feefo-verifierat
13 years ago
Excellent. Very positive experience. Very knowledgeable staff.
Köpdatum: 28/03/2013
0
Dela
Betrodd kund
Feefo-verifierat
13 years ago
Good advice with friendly and knowledgeable service. Recommended.
Köpdatum: 26/03/2013
0
Dela
Betrodd kund
Feefo-verifierat
13 years ago
Very easily understood and no confusing jargon. Great!
Thanks for taking the time to leave us feedback - and for speaking with me earlier. It's always better to explain things over the phone - and I'm glad we've resolved everything.
Looking at your policy – the queries you had and the way we answered them – it’s clear that we could’ve done more to effectively communicate what was happening, and what had to happen. I'm sorry this didn't happen.
Your experience has highlighted a shortcoming and we’re making plans to stop something similar happening again.
Again, it was great to talk to you. And I really hope we can help you again soon.
If you have any questions or queries you email me: kerriann.hockley@policybee.co.uk, or call me directly on 0845 872 5073.
Kerri-Ann Hockley
Head of Sales
Independent broker making small business insurance quick, easy, and clear-cut to buy – online or by phone. No jargon, no call centres. Just friendly experts and smart digital tools.
It’s easy insurance that keeps small business buzzing, with advice and support you can rely on.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Independent broker making small business insurance quick, easy, and clear-cut to buy – online or by phone. No jargon, no call centres. Just friendly experts and smart digital tools.
It’s easy insurance that keeps small business buzzing, with advice and support you can rely on.