Its a real breath of fresh air to phone up a company and get straight through to a real person who can answer one's questions. So far it looks like you guys are really getting it right :-)
Yes, we're sorry about that. Our mistake.
Your corrected documents were emailed the same day and (hopefully) everything should be sorted now.
If there's anything else you need, please just let us know.
Vicky Pont
I thought the buying experiance quick and efficient but did not quite grasp all the details prior to purchase. There did not seem to be a policy summary and as a result I have discovered I do not...
Läs mer
PolicyBee
PolicyBee
13 years ago
Thank you so much for your feedback, and thank you for taking the time to chat with Kerri-Ann a moment ago.
Just to clarify you definitely do have legal cover as part of your policy, so no need to worry there. We do link to a summary of cover throughout the quoting process - but we understand that sometimes this can be missed.
Of course you can email Kerri-Ann directly if you have any more questions (kerriann.hockley@policybee.co.uk).
All the best
Vicky
Vicky Pont
Betrodd kund
13 years ago
Very impressed with the quick and effective response to my concern which was addressed in full and the policy wording explained to show that legal cover is included but not as part of the limit of spend on any one claim, which is great.
Independent broker making small business insurance quick, easy, and clear-cut to buy – online or by phone. No jargon, no call centres. Just friendly experts and smart digital tools.
It’s easy insurance that keeps small business buzzing, with advice and support you can rely on.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Independent broker making small business insurance quick, easy, and clear-cut to buy – online or by phone. No jargon, no call centres. Just friendly experts and smart digital tools.
It’s easy insurance that keeps small business buzzing, with advice and support you can rely on.