Plastic Pipe Shop Omdömen

Hello Toby, Thank you for the amazing review you have given us! We are happy to see that you are very pleased with the overall service you received. Your business means a lot to us, and we appreciate you taking the time to let us know how we are doing. Kind regards, Everyone at PPS

Hello, Thank you for the lovely feedback you have given us. We pride ourselves on service and efficient delivery. I’m also glad we were able to assist you with your query, as we always do our best to do that bit extra to make things easier for our customers. We hope to see you visit our site again soon. Kind regards, From the Team at Plastic Pipe Shop

Hello Adrian, Thank you for the kind 5-star Feefo Review. We really appreciate you taking the time to leave us with feedback. Here at Plastic Pipe Shop, we pride ourselves on service, along with the speed of our delivery all whilst at a fair price. We are glad you feel that this has been achieved. Best regards, Bob

Hello, Thank you so much for the 5 star feedback. We are glad to see that your order went smoothly. If we can be of help with anything else you can contact us on 01786 472850 or contact us sales@plasticpipeshop.co.uk Best regards, Bob

Hello, Thank you for sharing your feedback and letting us know how your purchase with us was. We are sorry you had trouble with your order, and we apologise that our service did not satisfy your expectations. We are known for our exceptional attention to customer care, as we always aim to deliver a great experience, so we are disheartened when we don’t meet our customer’s standards. We understand how our type of product range could cause confusion, so we provide technical information on multiple areas on our website including our individual product pages and as well as our Youtube channel to try and help customers as best as we can before purchase. This includes product pictures, dimension data, product descriptions and further details. We also have a whole website page dedicated to explaining how our delivery methods work. All these kinds of information is something that we try hard to make clear for our customers to minimise any confusion when purchasing, but we understand this may have possibly been missed in this case. We like our customers to feel confident that they are purchasing the correct items, but sometimes, ordering mistakes happen. Our team will try their best to rectify the ordering mistake to make things right again, whilst following our policies and procedures. Our sales team can make customer amendments to the items in the order as long as they are notified before dispatch. If you’d like to speak with our sales team on this further, please don’t hesitate to contact us by phone at 01786 472850 or email us at sales@plasticpipeshop.co.uk. We are a super friendly team who are more than happy to assist our customers and provide clarification on our policies and procedures. Kind regards, Plastic Pipe Shop Ltd

Hello David, Thanks for letting us know your thoughts about your purchase with us. It's nice to know you had positive experience! We pride ourselves in offering a wide range of products as well as fast and efficient service especially when it comes to delivery. We really do aim to please. It is great to know that we have provided you with a service that we can be proud of. Best Regards, The Team at Plastic Pipe Shop

Hello, Thank you for the amazing feedback you have given us. We pride ourselves on a high level of customer service, along with fast delivery (even if it's across the country). It means so much to us that you thought our staff were helpful with the technical advice that they provided, so I have passed your kind feedback onto our sales team. Best regards, Bob

Hello Jonathan, Thank you for the 5-star Feefo review. It's great you had such a positive experience when purchasing with us. I'm glad your goods arrived swiftly and within the time frame also. Thank you for mentioning how you are happy with our returns policy for certain items. We understand the need to sometimes buy extra products (just in case) for a project, and we're here to cater for that! We hope to see you visit our site again soon. Kind regards, Bob

Hello Brian, Thanks for the 5-stars. We really do strive to exceed our customer's expectations. We pride ourselves on our customer service and it's great to know when we're getting it right. Kind regards, Bob

Hello, Thankyou for the 5-star Feefo Review. We are really pleased that you had a great experience purchasing from us and that your order was picked and packed correctly. Our warehouse team take great pride in having a high level of accuracy when sending orders out and it’s nice to see that you acknowledge this. We also appreciate you pointing out how speedy the delivery was. Have a great day. Plastic Pipe Shop Ltd