Got there in the end but ciuls have been a lot easier.
After filling in form online then having to repeat it on phone whatba waste of peoples time.
James Forbes
Plan Insurance Brokers
2 months ago
Thank you for your feedback, Mr Adams.
We're sorry to hear you found parts of the process frustrating. While our online form allows us to provide an initial quotation, we do need to reconfirm the information submitted and ask some additional questions before arranging cover. This helps ensure the policy is suitable for your needs and avoids any issues that could arise from incorrect or incomplete information.
Our panel of insurers also requires us to verify the details provided through the online quote form and obtain additional information that is not captured during the online quote journey, which is why a follow-up conversation is necessary.
We appreciate you taking the time to share your experience and will take your comments on board as we continue to review and improve our customer journey.
0
Dela
MM
Mr Martin
Feefo-verifierat
4 months ago
0
Dela
Betrodd kund
Verifierat av Plan Insurance Brokers
4 months ago
Recommended!! Swift and Precise
Cannot recommend enough, lovely team and tailors the insurance according to your specification, michael and team are truly wonderful.
0
Dela
Betrodd kund
Verifierat av Plan Insurance Brokers
5 months ago
Very Helpful
Quick and helpful broker
0
Dela
Betrodd kund
Feefo-verifierat
5 months ago
Very good service
0
Dela
Betrodd kund
Feefo-verifierat
5 months ago
Great service quick at sorting out insurance
0
Dela
Betrodd kund
Verifierat av Plan Insurance Brokers
5 months ago
Professional and friendly service
Very professional with clear information
0
Dela
MG
Mr Grove
Feefo-verifierat
5 months ago
Vad Mr Grove sa om Plan Insurance Brokers:
Brilliant
0
Dela
MN
Mr Nijjar
Feefo-verifierat
GBR
5 months ago
Vad Mr Nijjar sa om Plan Insurance Brokers:
Great Experience
On the first call I spoke to Sally and on the second call I spoke to Harriet.
Both explained and listened to me clearly and concisely the insurance details regarding taking out the renewed policy....
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.