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Plan Insurance Brokers Omdömen

https://www.planinsurance.co.uk

EXCEPTIONELL

Tjänst

4.9

162

176

omdömen under det senaste året

Visar alla 6,760 omdömen

Betrodd kund

12 years ago

10 out of 10 well done

Betrodd kund

12 years ago

I spoke to a girl called Annabel she was amazing at her job nothing to much…

I spoke to a girl called Annabel she was amazing at her job nothing to much trouble rung me back when she said she would this lady a credit to youre insurance company the best. Many thanks Andy...

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Betrodd kund

12 years ago

Annabel was amazing to sum it up the whole experience was superb

Betrodd kund

12 years ago

I dealt with Susie Wilson, who was extremely helpful and very professional.

Betrodd kund

12 years ago

Excellent personal service i found staff very helpful and worked hard to find the most…

Excellent personal service i found staff very helpful and worked hard to find the most suitable cover at the best price.

Betrodd kund

12 years ago

Efficient, nice to do business with and most importantly saved me money!

Betrodd kund

12 years ago

Always professional and polite

Betrodd kund

12 years ago

service is ok

Betrodd kund

12 years ago

Very professional sales lady, really knew her stuff

Betrodd kund

12 years ago

Annabel was very efficient

Betrodd kund

12 years ago

shame they take the money but they don't send emails with the insurance details again…

shame they take the money but they don't send emails with the insurance details again have to call for them to send....you have to improve big time on customer service....not only taking money

Plan Insurance Brokers

12 years ago

Good afternoon Mr Ramires, Thank you for your feedback, we are sorry you feel we have not provided you with an adequate level of service. Having reviewed our systems and your policy record we can see that your renewal advisor completed your new policy at the time of payment on Friday afternoon. As a matter of course we provide an emailed confirmation of cover directly via our system. Your agent completed his requirements, however due to what we believe was a microsoft exchange issue the email was not delivered. Regrettably we were not made aware of this issue by the system until after you called first thing on Monday requesting the confirmation documents. We do not open for business over the weekend. I apologise for the delay and trust that you have now received your cover note by email. I can also confirm the full policy has been issued by mail today. If you require anything further please contact us. Daniel Bryant Renewals Manager

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