Engaging with customers. Very prompt and I think that's all a person can ask for regarding customer service. It helps put me at ease that my concerns are of real value.
Sam
Pictory.ai
3 years ago
We are extremely pleased to hear that you are satisfied with our customer service, finding it prompt and valuable.
At our core, we strive to make every customer feel respected and supported. Your feedback means a lot to us.
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Richard C.
Feefo-verifierat
Auckland NZ
3 years ago
Vad Richard C. sa om Pictory.ai:
First Class Support
Support was excellent explaining the nuances of the product and the outcome for the user given specific enquiry requirements. Very satisfied
Sam
Pictory.ai
3 years ago
We're delighted that you found our support team's assistance to be excellent! It's our goal to ensure that our customers receive the best service possible.
Your feedback means a lot to us. If you have any more questions or need any assistance in the future, please feel free to reach out. Thank you!
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Jamil B.
Feefo-verifierat
3 years ago
Vad Jamil B. sa om Pictory.ai:
Pictory is amazing Ai tool. Especially I love its affiliate marketing system. 24/7 support and response!
Sam
Pictory.ai
3 years ago
Thanks Jamil, for a wonderful review! We are absolutely overjoyed to hear that you find our affiliate marketing system amazing.
Your feedback truly inspires us to keep going and provide you with exceptional products and support.
If there's anything we can assist you with or if you have any questions, our dedicated 24/7 support team is always here and ready to lend a helping hand.
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Betrodd kund
Feefo-verifierat
3 years ago
Picture did not reflect what I was asking
Need you to understand better about different cultures
Sam
Pictory.ai
3 years ago
Thank you for sharing your feedback with us. We understand the significance of cultural awareness and appreciate you taking the time to bring this to our attention. Our team is dedicated to enhancing the product and optimizing the search algorithms through regular updates.
Please reach out to us directly via email on support@pictory.ai from the email address registered on the account. We'd be happy to look into the issue and one of our support team will be delighted to jump on a Zoom call with you.
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JH
Jose H.
Feefo-verifierat
Madrid
3 years ago
Vad Jose H. sa om Pictory.ai:
Permite un trabajo fácil y rápido.
Sam
Pictory.ai
3 years ago
Hi Jose, we are glad you are enjoying using our software and it is fast and easy to use. If you need any help, please reach out to us on support@pictory.ai we're here for you.
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Geetha
Feefo-verifierat
3 years ago
Vad Geetha sa om Pictory.ai:
Excellent Creation of Videos. Thank you.
But you can provide some more free video creations.
Not everyone could afford.
Sam
Pictory.ai
3 years ago
Thanks Geetha, for your feedback! We're delighted that you find Pictory excellent for video creation! We understand that affordability is important and regularly benchmark our price structure to remain competitive.
Likewise, we're always open to exploring ways to help more people access Pictory. If you have any specific ideas or suggestions, please feel free to reach out to our support team at support@pictory.ai. They'll be happy to assist you further.
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TJ
TechAuto J.
Feefo-verifierat
3 years ago
Vad TechAuto J. sa om Pictory.ai:
Perfectly amazing
A wide range of visuals and voice overs. Options for edits and previews. The option of downloading to my device of choice is also remarkable.
Sam
Pictory.ai
3 years ago
Thank you so much for sharing your experience and leaving great feedback! It's wonderful to know that our wide range of visuals and voice overs resonated with you. Thank you for sharing!
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Betrodd kund
Feefo-verifierat
3 years ago
I loved using Pictory.Ai but recently it's lagging and hiccuping.
It worked fine, but the page I had opened crashed, relaunched, and added additional time after several random slides. IDK what's going on, but it never used to do so. It was always great at...
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Sam
Pictory.ai
3 years ago
Thank you so much for your kind words about Pictory. We're sorry to hear that you've been facing some recent issues.
Sometimes, these issues can be attributed to your local internet connection or the need to clear your browser cache.
If you have any specific examples or additional details to share, please don't hesitate to let us know by emailing support@pictory.ai
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Muhammad Umair
Feefo-verifierat
Islamabad, Pakistan
3 years ago
Vad Muhammad Umair sa om Pictory.ai:
Amazing tool but slow video rendering & poor search bar
I recently had the opportunity to use Pictory, an AI text-to-video website, and overall, I must say it has been an amazing experience. Pictory has proven to be an invaluable tool, assisting me in...
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Sam
Pictory.ai
3 years ago
Hi Muhammad, thank you for the feedback.
We truly appreciate you taking the time to bring these matters to our attention. We are constantly striving to enhance our product and algorithms through monthly updates.
Our team is currently working on improving the search functionality to ensure that finding specific clips becomes easier for our users. We're creating an advanced AI system to accomplish this goal.
We apologize for the slow video rendering time you experienced. There can be various reasons behind this issue, and one possibility is a slow internet connection. To better assist you, I recommend contacting our support team at support@pictory.ai. They will be more than happy to investigate the matter further and provide you with the necessary help.
Thank you again for your valuable feedback and patience.
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YE
Yan E.
Feefo-verifierat
3 years ago
Vad Yan E. sa om Pictory.ai:
Great program. Very convenient and easy to use
Sam
Pictory.ai
3 years ago
Hi Yan, we are thrilled to hear that you are having a fantastic time using Pictory. Thank you for leaving a great review.
Pictory's powerful AI enables you to create and edit professional quality videos using text, no technical skills required or software to download. Save time, increase your visibility and boost your brand.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Pictory's powerful AI enables you to create and edit professional quality videos using text, no technical skills required or software to download. Save time, increase your visibility and boost your brand.