Pia Jewellery Omdömen

Thank you for providing us with this feedback and notifing us of this issue. In the majority, these are isolated incidents but where we see a pattern with a particular item or supplier we can use this to ensure our product offering remains at the high standard we always aim for. I can confirm we will raise this issue with our quality control and we will happily send you an email to confirm with an update. Danielle Customer Services

Thank you for the feedback you have provided on our products and services. We are disappointed to hear that you are unhappy with one of the items you have ordered and we would like to thank you for your comments. We regularly review the quality and price of our products to ensure our customers are receiving great value for money and we have many repeat customers as a result of this. We are always happy to accept a return if you feel unhappy with the price or quality of our items and we do try to ensure the images shown in our catalogue are a true representation of the item. We are sorry to hear of your disappointment and we hope this does not deter you from ordering in future. John Customer Services

Thank you very much for providing us with feedback. Sending letters via the post is also something that concerned us too. We have therefore invested in system that will now notify you by email if an item should be cancelled from your order. James Lucas Customer Service