Thank you for taking the time to leave feedback, We are so pleased that your frames were exactly what you wanted and that they arrived quickly. The Photoframesandart team x
Thank you for your kind words. We are very pleased that you received your frames quickly and that you were happy with them. The Photoframesandart team x
Beautiful Frames, arrived well packaged & as stated. Excellent Service & look forward to shopping with you again :)
Sales Team
Photo Frames & Art
7 years ago
Thank you for your lovely comments, we're so pleased that you are happy with your frame and service and we look forward to receiving your next order. The Photoframesandart team x
I had an issue with a frame that was damaged in transit - they instantly refunded the frame and I got a very human personal email from the team. Great service
Sales Team
Photo Frames & Art
7 years ago
Thank you so much for the lovely feedback. We are again sorry that your frame was damaged. We had been trialing a different carrier for a couple of weeks but due to the amount of breakages we have gone back to our previous one. The Photoframesandart team x
Köpdatum: 03/06/2019
0
Dela
Betrodd kund
Feefo-verifierat
7 years ago
Excellent product and service. Very pleased.
Sales Team
Photo Frames & Art
7 years ago
Thank you for taking the time to leave such lovely comments. We are so pleased that you were happy with our product and service. The Photoframesandart team.x
The glass in the first frame that I received was broken despite excellent and robust packing. A replacement frame was sent immediately and arrived in perfect conditions. Excellent customer service!
Sales Team
Photo Frames & Art
7 years ago
Thank you for taking the time to leave such lovely feedback. We are so pleased that you received your second frame in one piece. The Photoframesandart team x
Promptly delivered in all-recyclable packing. Love the quality of the items.
Sales Team
Photo Frames & Art
7 years ago
Thank you for the lovely feed back on your recent purchase. We do try and use recyclable products where we can and it is always appreciated when it is noticed. Thank you, the Photoframesandart team x
I bought 3 frames, 2 small and one larger double a4 size. The small ones arrived in tact. The large one was smashed. I asked if they could send me a piece of acrylic to put in the frame to save...
Läs mer
Sales Team
Photo Frames & Art
7 years ago
Thank you for taking the time to leave feedback. We are sorry that you have not received the best shopping experience with us. We do not normally have any trouble with delivering glass within our frames, however, we have been trialing another carrier and much to our dismay, have received quite a few breakages with them, We have therefore stopped the trial and have returned to our previous one. Unfortunately I cannot find your original communication to us requesting Perspex but it is something we certainly could have offered to you, The majority of our customers prefer glass although our frames which are bigger than 20x16 do have Perspex. We pack our products well to hopefully avoid breakages so we are sorry that you were left with lots of bubble wrap, but we are looking at more ecofriendly options. As a gesture of goodwill, we have set up a discount code of 15% for you to use on your next purchase which we sincerely hope will be a better experience.
The Photo Frames and Art team
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.