Ordered 11 days ago and item still not received. It’s not being custom made so I don’t understand why it can’t just be packaged up and sent off quickly after ordering.
Sales Team
Photo Frames & Art
5 years ago
Hello, thank you for leaving feedback. We make all our frames to order and due to the current situation we are running with fewer staff. Unfortunately over the last couple of weeks, due to the Kent Covid strain and the weather, we are running 2-3 days behind schedule. I apologise for this and can confirm that your order was sent to Royal Mail on the 12th February., 2 days later than scheduled. Your order will be with you in the next couple of days but please allow for delays with Royal Mail. Stay safe, The PF+A Team x
Happy with the product as its not a standard size. Although delivery was delayed due to COVID, their customer service was excellent and they did what they could to expedite my delivery. Very happy...
Frames are nice, the mounts aren't ideal - a couple of mm bigger than the standard size I've had everywhere else before, and it would be great to get an option to have white instead of cream (it's...
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.