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Petplan Omdömen

https://www.petplan.co.uk/

EXCEPTIONELL

Tjänst

4.7

Produkt

4.6

2,367

288

2,832

omdömen under det senaste året

Visar alla 72,611 omdömen

Betrodd kund

Feefo-verifierat

1 month ago

Excellent Experience

Fuss free experience. Vet liaised with Pet Plan. The latter acknowledged the claim promptly and settled quickly.

Köpdatum: 30/06/2026

Betrodd kund

Feefo-verifierat

2 months ago

Very helpful but took rather a long time to sort the insurance out. Was a little surprised by this as we have been with your company for about 15 years with our previous cats and are still waiting...

Läs mer

Köpdatum: 02/07/2026

Betrodd kund

Feefo-verifierat

2 months ago

Not happy with the terms of this policy

Not used them as of yet ! but I think it’s disgusting that they cover pets for life yet you pay a bit extra for life time cover Only if they die before 8 years of age .the life is not covered by...

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Gigi

Petplan

1 month ago

Hi, Thanks for your review. We appreciate your comments regarding our T&Cs and policy coverage. I've logged this as feedback for the relevant team to consider. If you'd like to discuss this further with us please email us at social@petplan.co.uk with your query, pet's name and policy number. Thanks, Gigi - The Customer Service Team

Köpdatum: 03/07/2026

Betrodd kund

Feefo-verifierat

2 months ago

Absolute rubbish

Absolutely rubbish, not fit for purpose, so many exclusions, all but one was a pre-existing, would definitely not worth the money and would not recommend.

Gigi

Petplan

1 month ago

Hi, Thank for your review, we appreciate your thoughts on the placement of our exclusions. We place them to confirm what's covered and what's not to ensure transparency of your policy coverage. I've logged this as feedback for the relevant team to consider. Thanks, Gigi - The Customer Service Team

Köpdatum: 30/06/2026

Betrodd kund

Feefo-verifierat

2 months ago

Customer Service

Efficient and friendly

Köpdatum: 29/06/2026

Mrs Susan Breen

Feefo-verifierat

GBR

2 months ago

Vad Mrs Susan Breen sa om Petplan:

Somewhat expensive

Very efficient and friendly service. However, I do feel the cost is perhaps becoming prohibitive and I may have to think about researching other insurers in the future.

Köpdatum: 02/07/2026

Mrs Cassandra Spence

Feefo-verifierat

GBR

2 months ago

Vad Mrs Cassandra Spence sa om Petplan:

Great in a crisis

You only have to pay the excess up front which means that difficult decisions are easier to make. We’ve had to claim a few times, all of them being terribly sad but we didn’t have to worry about the...

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Köpdatum: 01/07/2026

Betrodd kund

Feefo-verifierat

2 months ago