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Petplan Omdömen

https://www.petplan.co.uk/

EXCEPTIONELL

Tjänst

4.7

Produkt

4.6

2,400

295

2,879

omdömen under det senaste året

Visar alla 72,586 omdömen

Betrodd kund

Feefo-verifierat

5 days ago

Very easy to register Used the service many years ago for one of my dogs and they were extremely helpful when I had to make a claim

Köpdatum: 21/08/2026

Petplan Customer

Feefo-verifierat

GBR

5 days ago

Vad Petplan Customer sa om Petplan:

Customer experience

Very prompt and professional, I was impressed with how the claim was handled and the communication was excellent.

Köpdatum: 18/08/2026

Betrodd kund

Feefo-verifierat

5 days ago

Need the best, choose PetPlan.

The service was very good. Pet Plan kept me informed, by email, of all that was going on.

Köpdatum: 20/08/2026

Betrodd kund

Feefo-verifierat

5 days ago

Excellent

Polite staff, explained everything excellent service

Köpdatum: 19/08/2026

Betrodd kund

Feefo-verifierat

5 days ago

The one to get

Clear concise explanations to queries on the phone. An agent who was very helpful and knowledgeable.

Köpdatum: 18/08/2026

Betrodd kund

Feefo-verifierat

6 days ago

Salt pot.

Every thing was great. Iorder a shaker ash dispenser but just got a box with a bag of ashes in it. That is why i have given you a good and not excellent. Bought a salt pot and used that, several...

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Köpdatum: 19/08/2026

Mrs Denise ****

Feefo-verifierat

GBR

6 days ago

Vad Mrs Denise **** sa om Petplan:

No hassles

I have used pet plan before and when my dog got cancer pet plan were great no issues with payment and because of this I got a couple more years with my dog

Köpdatum: 01/08/2026

Mrs V Jenkins

Feefo-verifierat

GBR

6 days ago

Vad Mrs V Jenkins sa om Petplan:

Very fast and efficient. And kept us informed at every stage if the claim

Köpdatum: 19/08/2026

Betrodd kund

Feefo-verifierat

6 days ago

The login issue I’m having I’m still waiting to be rectified . If you can login ok a good service I asked for help and was asked why do I need to login to see details?

Gigi

Petplan

6 days ago

Hi, Thank you for your review. We're sorry to hear of the issues you're facing with logging in to your MyPetplan account. This has been logged as feedback for the relevant team to consider, I can see you've been able to login successfully today. If you do face any more issues with this, please don't hesitate to get in touch with us at social@petplan.co.uk with your query, pet's name and policy number. Thanks, Gigi - The Customer Service Team

Betrodd kund

6 days ago

I’ve logged on but takes me to an account where the policy ended in 2025 for Poppy doesn’t show correct policy or the new kitten rubys policy and the address is incorrect. Thus shouldn’t be this hard. I’ve contacted the link you put on the reply the third contact I’ve emailed I hope I get help this time .

Köpdatum: 18/08/2026

Betrodd kund

Feefo-verifierat

6 days ago