Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

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Petplan Omdömen

https://www.petplan.co.uk/

EXCEPTIONELL

Tjänst

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5

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78

2,866

omdömen under det senaste året

Visar alla 72,597 omdömen

Betrodd kund

Feefo-verifierat

28 days ago

Lack of confidence and communication

The agent was not sure of things as he kept asking if I was still on phone

Alison

Petplan

27 days ago

Hi, Thank you for your feedback. I'm sorry to see there was a lack of communication and confidence from the agent. If you have any queries surrounding your policy please email social@petplan.co.uk with your questions, pets name and policy number or address. Thanks, Alison - The Customer Service Team

Köpdatum: 30/07/2026

0

Betrodd kund

Feefo-verifierat

28 days ago

Petplan is very expensive but when my last dog Tilly was old they were very good.

Köpdatum: 02/08/2026

0

Betrodd kund

Feefo-verifierat

28 days ago

Setting up my 1st pet insurance

I got the plan that works best for me

Köpdatum: 02/08/2026

0

Betrodd kund

Feefo-verifierat

28 days ago

Very good dog plan

It was easy to set the plan up. It is a bit dearer than other insurers, but you give more for the money. My puppy is worth every penny

Köpdatum: 29/07/2026

0

MC

Mrs Erica Campbell

Feefo-verifierat

28 days ago

Köpdatum: 28/07/2026

0

Betrodd kund

Feefo-verifierat

28 days ago

Excellent service

Köpdatum: 29/07/2026

0

Betrodd kund

Feefo-verifierat

28 days ago

Extremely pleased previous customer

Previous customer who was well pleased with your service on our last pet.

Köpdatum: 27/07/2026

0

MT

Mrs Sarah Thomas

Feefo-verifierat

29 days ago

Vad Mrs Sarah Thomas sa om Petplan:

Customer Service

Ongoing complaint terrible service

Alison

Petplan

28 days ago

Good Afternoon Sarah, I'm sorry to see that you have an ongoing complaint and feel you have received terrible service I can see that your complaint is being investigated and the team will be in touch. I hope we can come to a resolution for you and your pets. Thanks, Alison - The Customer Service Team

MT

Mrs Sarah Thomas

28 days ago

After making so many calls snd receiving emails from staff zero response to any. This is not service

Köpdatum: 27/07/2026

0

Betrodd kund

Feefo-verifierat

28 days ago