The customer service is excellent. Easy to order prescription medicines and at great prices.
Jess
Pet Drugs Online
2 days ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Pet Drugs Online is our first stop shop for supplies for our precious moli she absolutely adores the speciality food she needs to fulfill her life many thanks
Jess
Pet Drugs Online
2 days ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Customer service take too long to answer the phone. Sometimes over half an hour. It’s dismal.
The online App is too slow to navigate and some information such as using existing prescription do not...
Läs mer
Jess
Pet Drugs Online
2 days ago
Good afternoon,
Thank you for taking the time to provide feedback regarding your recent order experience.
We completely appreciate how frustrating it can be when you experience longer wait times when trying to contact us, and we’re very grateful for your patience and understanding.
We’re pleased to have recently reintroduced our call-back service, giving customers the option to request a call from a member of our Customer Care Team. We have also welcomed 15 new members of staff over the past month to help us manage demand and improve the level of service we can provide.
We hope you notice a positive difference in our service going forward, and we really appreciate you taking the time to share your experience with us.
If you would like to discuss this further, please feel free to contact our team at reviews@petdrugsonline.co.uk, and we’ll be happy to help.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Their ordering system is spot on, an easy site to navigate, have a good selection of pet products on offer and usually delivered within 48 hours. I really rate this company because they keep you...
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Jess
Pet Drugs Online
2 days ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Produktomdömen
Köpdatum: 08/07/2026
0
Dela
Betrodd kund
Feefo-verifierat
3 days ago
excellent
Jess
Pet Drugs Online
2 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Understood that the prescription had to be verified and luckily had an old supply to use whilst waiting. All arrange within 5-7 days. No problems at all
Jess
Pet Drugs Online
2 days ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.