Thieves! Beware of additional charges without notification!
Won’t ever use them again for anything. Thieves. I sent a package from Ireland to Northern Ireland in December 2025, ensuring all dimensions and weights were correct and input correctly at time of...
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0
Dela
Betrodd kund
Feefo-verifierat
26 days ago
Will never be using this company again
Will never be using this company again and i recommend you don't either. The service was beyond rubbish. They do not accept PO Boxes, it apparently says this in the small print (who reads all the...
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0
Dela
DU
Duncan
Feefo-verifierat
GBR
1 month ago
Vad Duncan sa om Parcelhero:
Lost parcel process fails
UPS lost my parcel. This isn’t Parcel Hero’s fault but their process for claiming compensation fails according to their own guidelines. My experience:
UPS quickly acknowledged the fault and said they...
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0
Dela
Betrodd kund
Feefo-verifierat
2 months ago
I have Very poor experience with ParcelHero– avoid this company
I have Very poor experience with ParcelHero– avoid this company
I had an extremely disappointing experience with ParcelHero and would not recommend their service.
I booked a door-to-door shipment...
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3
Dela
RM
Richard Moores
Feefo-verifierat
GBR
5 months ago
Vad Richard Moores sa om Parcelhero:
Worst company i've ever dealt with....
Worst company i've ever experienced. Picked up parcel and then returned the next day due to measurements.
7 months later and still no refund...
5
Dela
JU
Junel
Feefo-verifierat
GBR
5 months ago
Vad Junel sa om Parcelhero:
AVOID THIS COMPANY. BIG SCAMMERS
AVOID THIS COMPANY AT ALL COSTS. Sent a parcel via dpd booked through parcel hero on December 15th. Pickup was fine. Driver didn’t know what he was doing but took parcel anyway. Few days later on...
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6
Dela
IG
Ismail Gniedi
Feefo-verifierat
GBR
5 months ago
Vad Ismail Gniedi sa om Parcelhero:
Avoid use this service as they will surcharge you extra after shipment done
sent my parcel to Libya and put the exact dimensions and weight and after couple of weeks they surcharge me £150 above the payment, and. a week later sent another parcel and they surcharge me £51 , i...
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6
Dela
GE
Gemma
Feefo-verifierat
GBR
5 months ago
Vad Gemma sa om Parcelhero:
DO NOT USE
DO NOT USE! I arranged with Parcel hero for a collection of some wall panels as they were large. This seemed quite simple but as I waited in, all day, nobody came to collect, even with the emails...
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5
Dela
Betrodd kund
Feefo-verifierat
7 months ago
0
Dela
Betrodd kund
Feefo-verifierat
7 months ago
Very efficient service
Very efficient service, delivered exactly on time and the price was reasonable considering the urgency.
The account was a little tricky to set up, but otherwise I was happy.
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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.